VIKING OCEAN - STATEROOM STEWARD/ESS

Stateroom Steward/ess

Stateroom Steward/ess - Responsible for cleaning and maintenance of approximately 12-20 guest staterooms and suites as per established standards. Handle guest's requests or complaints. Ensure the confidentiality and security of all guest rooms.

Why is it so cool to become a Viking?

• Paid flights to and from the ship
• Legal employment 6 months on, 2 months off based on 10-hour work day
• Fixed return dates at the end of your contract
• Free ship wide Wi-Fi
• Free accommodation
• Opportunities for growth and advancement in your career

Responsibilities:

Clean guest cabins twice daily; day service and turndown service; 12-20 cabins per day; within 5 hours on each shift this includes but is not limited to:

• Making beds
• Cleaning bathrooms & toilets
• Vacuuming
• Dusting
• Cleaning windows and mirrors
• Replenishing linens, towels and room amenities
• Ensuring general maintenance of stateroom
• Cleaning stateroom balconies
• Removal/breakdown of room service trays, dishes
• Garbage handling and separation
• Ice deliveries
• Guest laundry
• Shoeshine service
• Clean assigned guest corridors, trolleys and lockers
• Handle and distribute guest luggage on embarkation days and in the evening and glassware before debarkation
• Create "Memorable moments" in guest staterooms by acknowledging birthday, special requests etc
• Report all deficiencies for repair and maintenance using shipboard reporting systems
• Work with various chemicals and cleaning tools
• Operate in line with all USPH, Environmental, Safety and Security Policy
• Perform other duties as assigned by Leader
• Luggage duties

Your profile:

• Housekeeping experience cleaning 12-20 rooms twice daily
• Previous ship experience working at the same position in an operation with high standards of guest service
• Strong guest services focus and follow up
• Excellent English communication skill both spoken and written
• Outgoing personality
• Able to handle and use chemicals and cleaning tools
• Be able to work in a standing position for a long periods of time
• Must be physically able to handle 50+ lbs
• Knowledge of USPH procedures
• Minimum age on the date of application is 21 years.
• No visible tattoos

Note: Nationalities that we can process:

! Citizens can be accepted if they know and speak Chinese language (Mandarin)

Last updated: September 5, 2024

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