Medical Records Coordinator

Job Description

Job Description

About Company:

As one of the largest primary care practices in Southwest Georgia, Albany Area Primary Health Care (AAPHC) provides health care services to more than 54,000 patients and nearly 217,000 office visits per year. AAPHC is also one of the largest Community Health Centers in our region! To learn more about Community Health Centers, and how this benefits Southwest Georgia.

At AAPHC, we strive to provide comprehensive, coordinated, and continuous care to all who access our services. Did you know that all qualifying medical offices operated by AAPHC are recognized as a Level III Patient Centered Medical Home (PCMH) by the National Center for Quality Assurance (NCQA)? NCQA offers three levels of PCMH recognition with Level III being the highest level. As a Level III PCMH, AAPHC is committed to continuously raising the quality of care within our practices, while also lowering our patients health care costs.

Our health care teams are comprised of physicians, physician assistants, nurse practitioners, and nurse midwives. Assisting these providers are clinical staff members, laboratory personnel, and business office professionals.

Our goal is to always provide access, and even expand access, to your provider so you always can reach AAPHC when you need us most! When you visit an AAPHC office, you can trust that you'll be well cared for by our team. Always.

About the Role:

The Medical Records Coordinator plays a critical role in managing and maintaining accurate and confidential patient health records within a healthcare setting. This position ensures that all medical documentation complies with legal, regulatory, and organizational standards, facilitating seamless access to patient information for healthcare providers. The coordinator oversees the organization, storage, retrieval, and protection of medical records, supporting efficient clinical operations and quality patient care. By collaborating with medical staff, administrative teams, and external agencies, the coordinator helps streamline information flow and supports audits and reporting requirements. Ultimately, this role contributes to the integrity and security of patient data, enhancing overall healthcare delivery and compliance.

Minimum Qualifications:

• High school diploma or equivalent required; Associate’s degree or higher in Health Information Management or related field preferred.
• At least 2 years of experience working with medical records or health information management.
• Knowledge of medical terminology, healthcare documentation standards, and HIPAA regulations.
• Proficiency with electronic health record (EHR) systems and standard office software.
• Strong organizational skills and attention to detail.

Preferred Qualifications:

• Completion of course or courses in medical record technology or medical terminology is highly desirable.
• Experience with specific EHR platforms such as Epic, Cerner, or Meditech.
• Excellent communication skills to effectively liaise with clinical and administrative teams.
• Prior experience in medical records preferred.

Responsibilities:

• Manage the collection, organization, and maintenance of patient medical records in both electronic and paper formats.
• Ensure all medical records are accurate, complete, and comply with HIPAA and other relevant privacy regulations.
• Coordinate with healthcare providers to obtain necessary documentation and resolve discrepancies in patient records.
• Facilitate timely retrieval and distribution of medical records for clinical, legal, and administrative purposes.
• Support audits, quality assurance activities, and reporting by preparing and providing required documentation.
• Train and assist staff on proper medical records handling and documentation procedures.
• Maintain confidentiality and security of all patient information in accordance with organizational policies.

Skills:

The Medical Records Coordinator utilizes strong organizational and analytical skills daily to ensure that patient records are accurate, complete, and accessible when needed. Proficiency with electronic health record systems enables efficient management and retrieval of data, supporting clinical decision-making and administrative functions. Knowledge of medical terminology and healthcare regulations ensures compliance with legal standards and protects patient privacy. Communication skills are essential for coordinating with healthcare providers and training staff on documentation best practices. Additionally, problem-solving abilities help address discrepancies and improve record-keeping processes, contributing to overall healthcare quality and operational efficiency.