County Admin Support Specialist II

Job Duties The County Admin Support Specialist II provides administrative support to Economic Services and Administrative Services through performance of reception/clerical duties within established methods and procedures. FI and SNAP benefits, explains services and registers applications, assigns caseworkers and scans registered applications in SCOSA. Greets customers at the reception desk, discerns customers' needs and routes them to designated program/caseworker either directly or via tracking sheet through client registration. Copies documents for clients and scans into the SCOSA system to appropriate caseworker. Serves as switchboard operator of the agency by receiving calls, transferring calls to the desired extensions and assembling folders for intake cases. Receives, opens, stamps and distributes all drop box and incoming mail to appropriate individuals or folders in SCOSA, and prepares outgoing and courier mail daily. Responsible for filing incoming case files on file shelves, pulling outgoing files as requested, maintain separation of case files by program and purging closed case files as required for destruction and archives. Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. Protects the agency networks and applications by safeguarding systems, equipment and data. Performs emergency disaster management services to include American Red Cross sheltering and Disaster SNAP duties; performs other related duties as required. Performs job delivery and/or performance with positive or appropriate customer service delivery to clients, the public and co-workers as an integral requirement. Qualifications High School Diploma and two (2) years of clerical experience. Associate Degree in secretarial science or a related field. Bachelor's Degree may be substituted for all or part of the work requirements. Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments. Benefits Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children 15 days annual (vacation) leave per year 15 days sick leave per year 13 paid holidays Paid Parental Leave State Retirement Plan and Deferred Compensation Programs Division Economic Services / Orangeburg County #J-18808-Ljbffr