Outpatient Surgical Center Manager

Position: Outpatient Surgical Center Manager

We are seeking a highly organized, hands-on, and proactive individual to oversee daily operations across our outpatient surgical centers. This is a full-time, on-site role supporting locations in Brooklyn and the Bronx, Monday through Friday.

This position requires a dynamic professional who can effectively balance both administrative oversight and clinical support functions to ensure seamless operations, high-quality patient care, and an efficient workflow.

Key Responsibilities:

Operations & Administrative Management:

• Oversee day-to-day center operations, ensuring efficiency, organization, and compliance with established protocols
• Manage front desk functions including patient check-in/check-out, registration accuracy, and overall patient experience
• Coordinate scheduling workflows, procedure calendars, and provider availability to optimize utilization
• Monitor and maintain supply inventory, including ordering, stocking, and vendor coordination
• Ensure compliance with regulatory standards, policies, and documentation requirements
• Assist with reporting, tracking key performance metrics, and communicating updates to leadership

Clinical Support & Patient Flow:

• Support clinical staff and providers to ensure smooth patient flow from intake through discharge
• Assist with room turnover coordination and maintaining readiness of procedure rooms
• Help facilitate pre-op and post-op processes, ensuring all required documentation and preparations are completed
• Act as a liaison between clinical and administrative teams to minimize delays and improve efficiency
• Ensure adherence to patient safety protocols and high standards of care

Staffing & Team Coordination:

• Assist with staff scheduling, coverage coordination, and daily workflow adjustments
• Provide on-the-ground support to both clinical and administrative staff as needed
• Foster clear communication between front desk, clinical teams, and backend operations
• Help onboard and train new staff on workflows and operational procedures

Communication & Coordination:

• Serve as a key point of contact between on-site teams and backend operations, including billing, credentialing, and leadership
• Ensure timely and accurate communication across all departments
• Troubleshoot operational issues in real time and implement effective solutions

Qualifications:

• Strong organizational, multitasking, and leadership skills
• Excellent communication and problem-solving abilities
• Ability to thrive in a fast-paced, high-volume healthcare environment
• Prior experience in an outpatient, surgical center, or medical office setting preferred
• Familiarity with clinical workflows, compliance standards, and patient care processes is a plus

This role is ideal for someone who is detail-oriented, adaptable, and comfortable taking initiative in both clinical and administrative settings to ensure a high-functioning and patient-centered environment.