Medical Assistant
Southern Indian Health Council
Medical Assistant
Under the direct supervision of the Lead Medical Assistant, screens patients and prepares for exam by providers. Administers medications/immunizations under the direction of the providers. Draws blood and processes specimens for test. Performs in-house laboratory tests. Maintains professional knowledge. Substitutes at Campo Medical clinic as needed.
Specific duties and responsibilities:
- Screens patients by taking vital signs, including accurate blood pressure, temperatures, pulses and O2 sat; performs finger stick glucose on all known diabetic patients, and performs peak flow on patients with asthma. Documents patients presenting complaints.
- Prepares patients for medical provider by documenting in EHR screening questions, history of present illness (HPI), and medication review. Prepare patients and assist medical provider in exams or procedures.
- Assists medical provider, as requested, during medical visits and minor surgical procedures.
- Documents all patient services into the EHR.
- Performs phlebotomy and CLIA waived labs: finger stick glucose, HgA1C, hemoglobin, urine pregnancy tests, urine dipsticks, micro albuminuria, rapid strep and flu tests, and EUA COVID testing as directed by providers. Collects specimens for drug testing as requested
- Performs Snellen exams, audiograms, tympanometry, EKG's, and ear lavage as directed by providers.
- Sterilizes instruments when necessary.
- Administers immunizations, PPD skin tests, and medications as ordered by providers.
- Applies orthopedic appliances such as knee immobilizers, arms slings and orthotics, select correct crutches, adjust and provide instructions on how to use.
- Disinfects treatment areas and equipment utilized for patient care.
- Makes referrals to other departments and outside providers. Schedules appointments with other providers for patients and schedules transportation when appropriate.
- Attends staff meetings, participates in Clinic continuing education programs and attends training and professional conferences as requested.
- Participates in quality improvement activities.
- Ability to work in different geographical locations in service area: Alpine, Campo and ROAM.
- Ability to work flexible schedule may be required based on need.
- Other related duties as assigned.
Qualifications:
Education/Experience: Must have successfully completed an approved program for Medical Assistants or related training program by an accredited institution. Must also possess a High School diploma or GED certificate. A minimum of three years of recent Medical Assistant experience in an ambulatory care setting is required. Experience in a Family Practice setting strongly preferred. Experience with Pediatric patients preferred. Must be at least 18 years of age. Education, training or experience which compliments knowledge and skills stated above is desirable, but does not substitute for minimum requirements as stated.
Licenses/Certifications: A valid driver's license required at the time of appointment and must be maintained throughout employment. Applicant must be insurable under SIHC vehicle insurance policy at the time of hire and throughout employment. Certifications and/or licenses appropriate to the positions required education and profession must also be valid and maintained.
Character: Applicants must have a reputation for honesty and trustworthiness. Must be responsible and able to exercise good judgment, accept administrative supervision, pay attention to detail, follow instructions, including the ability to interact effectively and communicate with people in a professional and courteous manner. Must be highly confidential and work as a team with other staff. Applicant should be sensitive to client's needs.
Physical and Personal Requirements: Normal clinic/office environment. Sit or stand for long periods of time. Reach, bend, climb, stoop, lift up to 50 lbs. repetitive hand movement; use and view PC. Reliable transportation and car insurance as required by the state. Travel as needed.
Skills: Team building, interpersonal, and organizational skills. Ability to establish and maintain effective peer relationships with coworkers within the Medical Department, clinic-wide, and the public. Must be able to express ideas clearly, concisely, address audiences effectively, and exercise balanced judgment in evaluating situations and making decisions. Willing to be part of a team and cooperate in accomplishing department goals and objectives. Ability to prioritize, meet deadlines, take initiative, be proactive, and function in a rapidly changing environment. Ability to work with people of all social and ethnic backgrounds and to resolve conflicts, negotiate situations, and facilitate consensus.
Compliance: Each employee plays a key role in creating a compliance culture at SIHC. Employees are expected to learn and comply with all SIHC policies and procedures. One must have the ability to understand the implications and complexities of all compliance policies. Participation in all compliance training is mandatory, and generally have a heightened awareness of policies and regulations that are specific to one's department and position. All SIHC employees are expected to report violations or suspected violations of compliance policies or regulations.
Other: Applicants must successfully pass a pre-employment tuberculin skin test or x-ray, and blood/urine drug screening test. Health must be adequate to perform all duties of the position. Upon hiring, applicant must submit to fingerprinting for Child Abuse and Criminal Background review, employment background review, and sign all program agreements (confidentiality, patient rights, etc.). Applicants must complete a SIHC application questionnaire and submit it to Administration prior to the close date indicated.
Indian Preference: In the filling of any SIHC job vacancy, preference may be given to qualified Native American Indians, pursuant to the Indian Preference Hiring Act, 25 USC 472, unless other laws require the filling of a vacancy without regard to Indian preference (e.g. Public Law (P.L.) 94-437, "Indian Health Care Improvement Act (IHCIA). To receive Indian preference for any SIHC position, the applicant must be enrolled, or be eligible for enrollment, as an American Indian with their Tribe, or must be certified as an American Indian from the designated Tribal Representative. Applicants claiming Indian preference must attach verification of their claim to the SIHC application, including Certification of form BIA-4432, which is available from the SIHC Human Resources Department. If verification is not or cannot be verified, the applicant will not receive Indian preference for purposes of the interview.
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