Commercial Loan Operations Specialist - Documentation

Community Bank - Loan Operations Specialist Type: Full-Time, On-Site Job Overview First Federal is seeking a Loan Operations Specialist to support our loan processing and servicing team. This role plays a critical part in managing commercial, consumer, and mortgage loan documentation, processing, and customer support. The ideal candidate will have Finastra LaserPro experience, strong attention to detail, solid organizational skills, and excellent customer service abilities. Located on-site in McMinnville, Oregon, this is not a remote position. Why Work With Us Community‑Focused – Serving our customers and communities for over 100 years. Growth‑Oriented – Opportunities for professional development and career advancement. Collaborative Environment – Work with a supportive and knowledgeable team. Key Responsibilities Assist customers in‑person and by phone with loan account questions and inquiries. Process payments, loan advances, and billing statements with accuracy and efficiency. Prepare documents using LaserPro. Prepare and review commercial loan documentation utilizing LaserPro for various loan types while ensuring compliance. Monitor escrow accounts, insurance, and tax payments. Support loan funding and boarding processes with minimal oversight. Review and process consumer credit reports and private mortgage insurance (PMI). Assist with loan compliance, regulatory reporting, and document imaging. Work closely with internal teams and vendors to maintain efficient loan operations. Qualifications Experience: Minimum of 3 years in commercial and residential loan operations, banking, or financial services. Education: Associate's degree in Business Administration preferred (or equivalent experience). Skills: Strong attention to detail, excellent time management, and proficiency in Microsoft Word, Excel, and Outlook. LaserPro experience preferred. Knowledge: Understanding of loan compliance regulations, loan documentation, commercial loan documentation, and servicing policies. Customer Service: Ability to effectively communicate with clients and internal teams. Preferred: Notary certification is a plus. Benefits Competitive salary and comprehensive benefits package. Paid volunteer time off to support community engagement. Professional development and career growth opportunities. A team‑oriented and inclusive work environment. Pre‑Employment Requirements Pre‑employment drug screen (excluding Marijuana) Criminal background screen Consumer credit report Equal Employment Opportunity First Federal is an Equal Opportunity Employer – Vets/Disabled, committed to a diverse workforce. First Federal participates in the Federal E‑Verify Program and is an affirmative action employer. If you need assistance with completion of an application for employment, please contact the Human Resources Department at View phone number on click.appcast.io or email View email address on click.appcast.io. Application Deadline Position will remain open until filled. #J-18808-Ljbffr First Atlantic Federal Credit Union