Customer Service Specialist - Mount Holly MUA.

Jobs & Requests for Proposals Use the Government Jobs tab to search through your municipality's employment opportunities. Subscribe to job posting notifications to be automatically alerted of the latest career opportunities by clicking on the Notify Me button. Want to post a job on this webpage? For contact information and rates visit How to Post a Classified Job Ad or a Request for Proposal on this Website. Resources on Careers in Local Government Interested in learning more about a career in local government? The League has created a Local Government Career Center. Customer Service Specialist – Mount Holly MUA. Full-Time Position Summary: Under general supervision, the Customer Service Specialist serves as a primary point of contact for Authority customers and performs a variety of administrative functions supporting customer accounts, payments, records, and daily office operations. Essential Duties and Responsibilities Provide professional customer service to residents, businesses, contractors, and municipal representatives. Process customer inquiries related to sewer service, billing, payments, and account information. Receive and process cash receipts, checks, electronic payments, and other customer transactions. Maintain customer account records and assist with account updates. Assist customers with billing questions and coordinate resolution of account issues. Process correspondence, forms, reports, and general office documentation. Assist with telephone, email, and walk-in customer communications. Provide administrative support to Authority staff and departments. Provide backup support for billing, accounting, sewer applications, and other administrative functions. Perform other related duties as assigned. Knowledge, Skills, and Abilities Strong customer service and communication skills. Ability to handle financial transactions accurately. Ability to interact professionally with the public and Authority stakeholders. Strong organizational skills and attention to detail. Ability to manage multiple priorities in a fast-paced office environment. Salary Range: $50,000–$60,000 annually. Benefits: Benefits include Medical, Prescription, Dental, Vision, PERS pension and short-term disability. Application Submission: Candidates for this position must submit an application and their resume to the Authority’s Administration Director, Jennifer Rivera (View email address on click.appcast.io) prior to August 4, 2026. The application can be obtained from the Authority’s website . The Authority reserves the right to select a qualified candidate prior to the application deadline. Why Join the Mount Holly Municipal Utilities Authority? The Authority offers an opportunity to work in a professional public service environment supporting essential utility operations. Team members play an important role in serving the community while gaining exposure to a variety of administrative, financial, and customer service functions. Note: The Mount Holly Municipal Utilities Authority is an equal opportunity employer #J-18808-Ljbffr New Jersey State League of Municipalities