CSR Receptionist

CSR I Receptionist

Must-Haves: 1+ years of receptionist, office assistant, administrative support, or customer service experience Strong verbal and written communication skills Professional, polished appearance and demeanor Experience managing a front desk and greeting visitors Strong customer service and interpersonal skills Ability to work independently in a professional office environment Basic computer skills including email, scheduling, and Microsoft Office Highly organized, reliable, and detail-oriented Ability to multitask and manage competing priorities

Plusses: Corporate office services experience Conference room scheduling and meeting support experience Pantry stocking or hospitality support experience Mailroom, shipping, and receiving experience Experience supporting food and beverage setup for meetings Administrative support experience in a client-facing environment

Job Description: Insight Global is seeking a CSR I Receptionist for a top workplace services and office operations client. This candidate will serve as the face of the office, providing a welcoming and professional experience for employees, clients, and visitors. Approximately 90% of the role is dedicated to traditional front desk reception responsibilities, including greeting guests, answering and directing calls, managing conference room scheduling, and supporting day-to-day office operations. Additional responsibilities include pantry replenishment, meeting support, and light mailroom backup. The ideal candidate is polished, customer-focused, highly organized, and thrives in a professional corporate environment where exceptional communication and service are key to success.

Day-to-Day: Serve as the primary front desk receptionist and first point of contact for visitors and employees Greet and direct clients, guests, and vendors Answer and route incoming calls professionally Provide information and assistance to visitors and customers Schedule conference rooms for meetings and events Enter and maintain employee information within the phone directory system Accept deliveries from outside vendors and food service providers Set up food and beverages for breakfast and lunch meetings Replenish pantry supplies including coffee, tea, milk, sugar, and related items Provide light backup support for shipping and receiving operations Escalate customer concerns and service issues to management Communicate service updates and operational changes with internal teams Follow through on outstanding customer and service-related requests