General Manager - Extended Stay Hotel + Full Benefits

ESA Management, LLC

Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Requirements

MINIMUM QUALIFICATIONS
Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check.
PREFERRED QUALIFICATIONS

2-year degree highly preferred

Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software

Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines

Ability to manage and direct a staff to perform daily job tasks

Conversational or proficient in Spanish

ENVIRONMENTAL JOB REQUIREMENTS
The work environment characteristics described here are representative of the associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate

Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

Typically, moderate noise level in the work environment.

Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.

Occasionally push, pull, lift and/or move up to 25 pounds.

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

Read, write and speak English and comprehends basic instructions.

Write in an effective and grammatically correct manner to generate effective short correspondence and memos.

Present information in one-on-one and small group situations to customers, clients, and associate

Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property

Conversational Spanish would be beneficial

Compensation
57-60K Annually

Apply

Vacancy posted 15 hours ago

Similar jobs that could be interesting for youBased on the General Manager - Extended Stay Hotel + Full Benefits in South Bend, IN vacancy

Assistant General Manager
Assistant General Manager (AGM) DoubleTree by Hilton South Bend South Bend, Indiana Lead... ...help lead one of the area's premier full-service hotels. Recently renovated and ideally... ...options * Paid Time Off and Holiday Benefits * 401(k) Program * Hilton...
Suggested
Temporary work
Flexible hours
Afternoon shift
DoubleTree by Hilton Miami Airport Convention Center
South Bend, IN
4 days ago
General Manager-203100
...overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer... ...in the Life video for General Manager MAJOR / KEY JOB... ...include Best Day Ever and Extended Stay University training... ...and address issues. BENEFITS Weekly Pay! Competitive...
Suggested
Weekly pay
Minimum wage
Temporary work
Local area
Flexible hours
ESA Management, LLC
Notre Dame, IN
16 hours ago
Assistant General Manager
...Overview Opportunity: Assistant General Manager Supervise and manage hotel departments and oversee hotel operations as directed. Your Growth Path General... ...weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds,...
Suggested
Shift work
HHM Hospitality
Mishawaka, IN
3 days ago
Restaurant General Manager - Full Service - South Bend, IN
$45k - $55k
...towards building your restaurant manager career, instead of just... ...leaders like you to apply for this full service restaurant management... ...South Bend, IN As a Restaurant General Manager, your experience and... ...and customers. Outstanding Benefits ~ Health Benefits ~...
Suggested
HHB Restaurant Recruiting
South Bend, IN
a month ago
General Manager
...General Information Job ID ATR60605 Posting Job Title General Manager Locations IN Mishawaka Employment Type Full Time Date Posted 07-Jul-2026 Relocation Support... ...and potential A generous benefits package starting on your...
Suggested
Full time
Temporary work
Local area
Relocation package
Smurfit Westrock Company
Mishawaka, IN
5 days ago
General Manager
...Fun Town RV General Manager Founded in 2010, Fun Town RV (FTRV) has... ...advertising strategies. Stay informed on market trends, competitive... ...able to stand or walk for extended periods throughout the day.... ...floor environments. Benefits ~ Competitive base...
Work at office
Immediate start
Fun Town RV
Elkhart, IN
1 day ago
General Manager
...s Sports, one of the largest full-line sporting goods chains in... ...day operation of the store. Benefits include: Merchandise... ...Must have five years of retail management experience. Strong... ...stream, footwear, exercise, and general athletics. Availability to work...
Dunham's
Mishawaka, IN
5 days ago
General Manager
$54k - $60k
...NOW HIRING: GENERAL MANAGER Join the Bican Family McDonald’s Team! This incredible career... ...performing McDonald’s restaurants. PAY & BENEFITS: • Starting salary of $54,000 to 60,00... .... We also fully support employees who stay home from work if they are feeling sick....
Daily paid
Local area
Immediate start
Flexible hours
Shift work
Night shift
McDonald's
South Bend, IN
5 days ago
General Manager
$48k - $53k
...Hut. It's the calling of our Restaurant General Managers to make them feel like family with... ...We Bring to the Table: Some of the benefits we offer are: paid vacation time; health... ...value in everyone and unlocking their full potential to be their best self. YUM! Brands...
Pizza Hut
South Bend, IN
5 days ago
General Manager
...We are looking for an experienced Hotel Manager to take charge and manage our hotel with... ...as well as external vendors. The hotel general manager must be able to guide the employees... ...Supplemental pay ~ Bonus pay Benefits Flexible schedule Paid time...
Monday to Friday
Flexible hours
Shift work
Night shift
Weekend work
Day shift
IHG Hotels & Resorts
Granger, IN
1 day ago
Front Desk Supervisor ("Supervisor/a de Recepcion")
$18 - $20 per hour
....00 - $20.00 Hourly Position Type Full-Time/Part-Time Category Hospitality - Hotel Job Description Position Purpose Assist the Front Office Manager in the daily operations of the Front... ...with all company policies and benefits. All other duties assigned by manager...
Hourly pay
Full time
Part time
Shift work
Azul Hospitality
South Bend, IN
1 day ago
Restaurant Manager
$50k - $59.9k
...with all employment policies Managing performance of team members, including... ...mornings and late nights. Get benefits worth bragging about... ...supervisory experience in restaurant, hotel, retail, or general business; 2+ years of casual dining or full‑service restaurant management...
Weekly pay
Temporary work
Casual work
Local area
Immediate start
Night shift
Early shift
Red Lobster
Mishawaka, IN
5 days ago
Service Center Manager
$50k
...Service Center Manager Service Center Manager Job Description... ...employees. The perks and benefits we'll provide: ~ Competitive... ...Be able to stand for extended periods of time and climb stairs... ...controlled environment Have full mobility and can twist, stoop...
Hourly pay
Flexible hours
Afternoon shift
Valvoline
Mishawaka, IN
5 days ago
Cook Supervisor - Competitive Benefits
$18.5 per hour
...Reference Number: 40935 Employment Type: Full-Time , Onsite Segment:... ...Compensation Range $18.50 per hour Our Benefits: ~ Medical (FT Employees) ~... ...segments. Disclaimer: This job description can be revised by management as needed....
Hourly pay
Full time
Work at office
Summit
Mishawaka, IN
9 hours ago
Full Time Assistant Store Manager
...and complaints to the Store Manager in a timely and professional... ...Promote GameStop’s unique guest benefits, e.g., new title reservations... ...flexible schedule, including extended hours/days as necessary,... ...on military bases). Benefits Full‑time store positions at GameStop...
Full time
Local area
Immediate start
Worldwide
Flexible hours
Shift work
Night shift
3 days per week
GameStop
Mishawaka, IN
5 days ago
Audit Manager - Commercial Services
$91.4k - $186.9k
...talented professionals for full-time or seasonal work... ...'re looking for Audit Managers with experience in... ...solutions that result in extended services to existing clients... ...and policies. Staying on top of industry developments... ...,900.00 per year. Our Benefits: Your exceptional...
Full time
Seasonal work
Local area
Worldwide
Home office
Crowe
South Bend, IN
4 days ago
Center Store Manager
...South Bend, Indianatime type: Full timeposted on: Posted... ...members — ranging from bakery managers to order selectors; from IT developers... ...to stand and walk for extended periods of time and may bend,... ...and competitive Total Rewards benefits package.SpartanNash is an Equal...
Immediate start
Visa sponsorship
Work visa
Family Fare
South Bend, IN
1 day ago
Head of Customer Service (Remote)
$70k - $80k
...ingredients makes for the best dishes, staying ahead of industry trends... ...approach and take full ownership of driving desired outcomes... ...and supports team to optimally manage wages, food & beverage cost, and... ...are offered many fantastic benefits. Medical Dental Vision...
Contract work
Work at office
Local area
Remote work
Flexible hours
Compass Group
South Bend, IN
5 days ago
General Manager (Elkhart)
$150k - $275k
...Overview Camping World is seeking a General Manager for our growing team. Camping World is currently seeking... ...is met), and on-the-job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more...
Full time
Temporary work
Part time
Work experience placement
Local area
Camping World
Elkhart, IN
1 day ago
General Manager
$70k
...Nights Great Work / Life Balance Career Growth Excellent Benefits including 401(k) with Employer Match Our Purpose: We... ...Evans and be an integral part of .... Where Good Grows. General Manager Responsibilities: The position of General Manager is a...
Hourly pay
Casual work
Local area
Flexible hours
Shift work
Weekend work
Bob Evans
South Bend, IN
1 day ago
General Manager
...Summary Manages and assumes responsibility for all functions of a Papa John’s restaurant to ensure high quality products and customer... ...and prior year; ensure food, labor and other controllable costs stay within budget, and correct deviations from the budget by accurately...
Local area
Shift work
Night shift
Papa John's
South Bend, IN
1 day ago
General Manager
...Why Wendy's The General Manager is responsible for executing the store plan to achieve established standards... ...What you can expect General Manager is full time 40 hour a week exempt position. Benefits include Medical, Dental, Vision, Life Insurance, STD...
Full time
Local area
Shift work
Wendy's
Niles, MI
2 days ago
General Manager
$60k - $71k
...back to launch your new location. JOIN OUR TEAM AS A GENERAL MANAGER! This is a high-impact leadership role responsible for... ...Paid Holidays, Paid Parental Leave, and Health, Dental, Vision Benefits Opportunities for career growth within a rapidly expanding...
Base plus commission
Work at office
Immediate start
Flexible hours
VASA Fitness
South Bend, IN
4 days ago
SHIFT SUPERVISOR (FULL TIME)
$16 per hour
...We have an opening for full time SHIFT SUPERVISOR positions. Location :... ...is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and... ...Associates at ESFM are offered many fantastic benefits. Full-time and part-time positions offer...
Hourly pay
Full time
Part time
Local area
Remote work
Flexible hours
Shift work
Compass Group
Elkhart, IN
3 days ago
General Manager
...Overview General Manager role at popeyes Location: 2420 Hickory Rd., Mishawaka, IN, 46545 Job Description: The General Manager will be responsible... ...software Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing Industries Food...
Full time
Work at office
Popeyes
Mishawaka, IN
1 day ago
Hotel Sales Manager
...Dual Sales Manager Courtyard and Springhill Locations in Mishawaka JSK Hospitality is a rapidly expanding hospitality group in... ...us. Job Summary We are seeking an energetic and motivated Hotel Sales Manager to lead our sales efforts and drive business growth...
JSK Hospitality LLC
South Bend, IN
9 hours ago
Restaurant General Manager 1
...Community involvement opportunities Competitive compensation and benefits Bonus eligibility Paid time off 401(k) with company match... ...KFC Foundation Career advancement JOB SUMMARY As a Restaurant General Manager at Mitra QSR, you will be trusted with overseeing three key...
Worldwide
Flexible hours
Mitra QSR
South Bend, IN
5 days ago
Restaurant General Manager
...independent business owners who set their own wage and benefit programs that can vary among franchisees.” You... ...correctly, addressing performance issues and managing the restaurant budget and financial plans. Restaurant General Manager behaviors include: Ensuring the entire...
Shift work
taco-bell-delight-tb
South Bend, IN
1 day ago
Restaurant General Manager
...passionate about people and results! Join a management team that believes in our mission -... ...continue to grow with the company. As the General Manager, you will lead and develop... ...followed including scheduling, payroll, benefits, performance reviews and reporting to the...
Relocation
Home office
Shift work
Weekend work
Hoogland Restaurant Group
Mishawaka, IN
2 days ago
Front Desk Supervisor/Customer Service - Hilton $16-$35/hr
$16 - $35 per hour
...service throughout their stay. The Front Desk Supervisor... ...concerns, and helps manage the check-in and check-out... ...location, experience, and hotel size, with higher wages often... ...-occupancy properties. Full-time employees may be eligible for benefits including health, dental,...
Hourly pay
Full time
Shift work
Night shift
Afternoon shift
Hilton
South Bend, IN
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to General Manager - Extended Stay Hotel + Full Benefits. Be the first to apply!