Vice President Product Manager - Digital Products Utilities

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. You will partner with engineering, architecture, and governance stakeholders to deliver secure, resilient, scalable platform capabilities that accelerate product teams and reduce time-to-integration. As a Product Manager in Digital Utilities, you are an integral part of the team that innovates new product offerings and leads the end‑to‑end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top‑tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross‑functional teams to deliver high‑quality products that exceed customer expectations. You will lead a business area and its corresponding API portfolio that connects internal and external consumers across JPMorganChase to the our customers’ Statements of Record. Job responsibilities Develop a product strategy and product vision that delivers value to customers Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Lead an API portfolio end‑to‑end, including roadmap planning, prioritization, and stakeholder alignment across lines of business and shared services Define and evolve API product standards (design, versioning, documentation, deprecation, and backward compatibility) to improve reuse and reduce fragmentation Partner with engineering and architecture to ensure platform capabilities meet non‑functional requirements including resiliency, latency, scalability, and observability Drive API onboarding and adoption by improving developer experience through self‑service patterns, clear documentation, and consistent support models Establish and govern operating rhythms (OKRs, release readiness, incident learning, and dependency management) to improve delivery predictability and service health Collaborate with controls, cybersecurity, privacy, and data governance teams to ensure compliant access patterns, entitlements, and auditability for Statements of Record connectivity Manage lifecycle health for existing APIs, including modernization, risk remediation, platform migrations, and cost optimization Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Strong understanding of API products and platform fundamentals, including REST/JSON, event‑driven patterns, authentication/authorization, and service‑level objectives Experience translating complex stakeholder needs into clear product requirements, roadmaps, and measurable outcomes in a large enterprise environment Demonstrated ability to partner effectively with engineering, architecture, and operations teams to deliver resilient, production‑grade services Working knowledge of operational excellence practices including incident management, problem management, and continuous improvement via post‑incident learnings Ability to define and track metrics such as adoption, latency, availability, error rates, onboarding time, and cost‑to‑serve to guide prioritization and investment decisions Strong written and verbal communication skills, with the ability to influence decision‑making across senior stakeholders and cross‑functional teams Experience managing dependencies across multiple teams and delivering through ambiguity with a structured, outcomes‑driven approach Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Experience with API management and developer enablement capabilities such as catalogs/portals, API gateways, throttling, and consumption analytics Familiarity with data lineage, data governance, and stewardship concepts as they relate to Statements of Record and controlled distribution Exposure to resiliency engineering concepts (e.g., graceful degradation, circuit breaking, active‑active patterns) and how they translate into platform requirements Knowledge of security patterns for APIs and the product decisions that enable secure‑by‑default integrations We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics. #J-18808-Ljbffr