Regional Vice President, Client Servicing - Northeast Regional

About Sellers Dorsey

Sellers Dorsey is a healthcare impact strategy firm focused on improving care access, quality, and outcomes for our nation's most vulnerable populations. We work with providers, managed care organizations, state entities, and others, to design, implement, fund, and optimize sustainable programs that deliver maximum impact to underserved communities. Built on decades of experience in Medicaid, our team includes former state Medicaid directors, healthcare policy experts, health plan execs, and hospital leaders who know how to navigate the complexities of the system and find creative, impactful solutions that drive the greatest impact for the individuals and communities that need it most.

About the Role

Sellers Dorsey is seeking a long-term leader for the Northeast Region. As the Regional Vice President, Client Servicing, you are the leader responsible for developing and executing regional business strategies for the Northeast Region aligned to firmwide goals and client outcomes. You are responsible for overseeing the overall performance of the assigned market, which includes staffing, project management, client satisfaction, and financial performance. You will coordinate the development of the annual (short-term) and long-term strategic plan in conjunction with the Chief Growth Officer, Product Team and Sales Team. You will interface with key executives across the firm and with external stakeholders, including our government partners and key healthcare providers, to drive market performance. You will consult, market and educate key audiences, including hospitals, payors, and government and community agencies that support the nation's safety net systems. You will exemplify the Sellers Dorsey core values and demonstrate leadership to optimize regional and team performance and engagement.

Key Responsibilities

• Accountable for client service delivery for clients within assigned region. Oversee managing directors, market leaders and project teams to deliver results for clients, including resource management within assigned region to serve clients with excellence, senior-level and executive-level relationship development with clients and other key healthcare stakeholders in assigned region. Responsible for leadership performance and bench strength across the region, including talent development, succession planning, and performance management. Work to ensure resources are deployed efficiently to positively impact margin.
• Work with the Chief Growth Officer (CGO), product, and sales leads from across the enterprise to open doors, qualify leads for new client sales for all products and services. Develop and execute a growth strategy across an assigned geographic region
• Work with market leaders and teams on client development plans, identifying and executing strategies on renewals, to upsell and cross sell into existing clients and relationships.
• Oversee the Finance Director SMEs for the region, deploy as appropriate, and work with Finance Director to mentor and train the SME team.
• Act as a leader within the firm, contributing beyond regional responsibilities through cross functional collaboration, strategic firmwide initiatives, and change management leadership. Translate evolving firm strategies into clear priorities for teams while maintaining engagement and performance.

Key Qualifications

• Fifteen plus (15+) years of progressive leadership experience in healthcare consulting, healthcare services, public sector consulting, Medicaid policy, or a closely related field, with increasing scope of responsibility.
• Bachelor's degree in Healthcare Policy, Healthcare Administration. Advanced degree preferred.
• Demonstrated experience in executive level client relationship management with health care systems, payors, or government agencies.
• Strong experience leading multi-market portfolios and client development.
• Demonstrated success in P&L management and cross-functional collaboration.
• Ability to travel for client and team meetings.

Compensation & Benefits

The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, the candidate's education, and the candidate's market location. Typically, compensation decisions are made based upon Sellers Dorsey's Total Compensation Policies & Guidelines. The successful candidate will also be eligible to participate in our annual incentive plan.

Provided they meet all eligibility requirements under the applicable plan documents, the successful candidate (and their eligible dependents) will be eligible to enroll in group healthcare plans that offer medical, dental, and vision and for insurance plans offering short term disability, long term disability, and basic life. Employees are also able to enroll in Sellers Dorsey's 401k plan provided they meet plan requirements. Sellers Dorsey offers a Flexible Time Off that allows employees to use what they need. Additionally, we offer 10 paid holidays throughout the calendar year, paid time off for qualifying medical leave, and up to 12 weeks of combined paid parental and bonding leave. The foregoing benefits and paid time off, including an employee's eligibility therefore, will be controlled by applicable plan documents and Sellers Dorsey policy.

This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

Sellers Dorsey is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at View email address on click.appcast.io and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Sellers Dorsey maintains a Drug-Free workplace.

Department Client Servicing Locations Philadelphia, Ohio, Harrisburg Remote status Fully Remote