Senior Service Center Technician

Senior Service Center TechnicianXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.The Senior Service Center Technician will be responsible for initiating and executing service activities at service center locations in a safe and efficient manner. This role proactively troubleshoots electrical systems, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment). May interface with customer.Responsibilities:To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.Create and maintain safe working environment and culture within the organizationTake care of company propertyDemonstrates high impact culture through innovation, accountability and empowermentMust be able to function in a team environmentUsually works with minimal supervisionWorks independentlyTravel Requirements:Some travel requiredUp to 20% travel depending on division & location (overnight stays, away from home)Driving RequirementsDriver Application for EmploymentMotor Vehicle Report (MVR)Forms: Driver Disclosure and ReleaseEmployee Applicant Drug and Alcohol StatementFMCSA Certificate of AwarenessDriver Certificate of ViolationsDriver Statement of On Duty Hours Road TestCopy of Driver's LicenseCopy of Medical CertificateHigh Impact Behaviors:• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.• Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.Education Requirements:HS diploma or equivalentCapable of obtaining a CDL, class A or B with applicable endorsementsPreferred:May have industry specific license(s)Electrical experienceExperience Requirements:Ability to obtain all required customer clearances (TWIC, DISA, etc.)Ability to obtain DOT Medical cardClean driving recordWork experience preferred2 to 5 years of technical work experience including industrial or commercial process water experienceSkill Requirements:Electrical, mechanical, diesel, experience depending on business unitWork without direct supervision and can provide coaching/training to entry-level techniciansTechnically soundExperience with Microsoft OfficeMust have customer service experienceDemonstrates critical thinking and troubleshooting abilitySynthesizes technical information and communicates it clearlyDerives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpected waysJoin the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology!