On-Site 2nd Line IT Technician | Escalation & Support
Pilgrim's Pride
Pilgrim's Pride is seeking a skilled IT Technician to provide on-site support in Boston, Massachusetts. This role involves troubleshooting complex IT issues, assisting with 1st line support, and maintaining system reliability. Ideal candidates will possess strong troubleshooting skills, effective communication with non-technical users, and experience in 2nd line support. The position offers full-time, permanent hours with a supportive work environment at a well-established company. #J-18808-Ljbffr Pilgrim's Pride
- Boston, Lincolnshire - Fully on-site 5 days per week Permanent |... ...are hiring an experienced IT Technician to provide on-site IT support across Pilgrim Foodservice. This is a 2nd line support role , suited to... ...issues and acting as an escalation point, while still remaining...WebsitePermanent employmentFull timeMonday to FridayRotating shiftWeekend work
$37.5 per hour
...Overview The Senior IT Service Desk Technician serves as a key escalation point within the Service Desk, providing advanced technical support for end‑user incidents and requests across the enterprise... ...quiet to moderate noise level. Job site walking. EEO Statement Suffolk...WebsiteHourly payWork experience placementWork at office- ...professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role... ...Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based...WebsiteHourly payFor contractorsImmediate startFlexible hours
$35 per hour
...On-Call IT Field Technician – PC, Mac, POS and TV Mounting Location: Multiple U.S. Cities (Local, Onsite Support) Job Type: Independent Contractor (1099) Pay: $35 per hour (on-site) Schedule: Flexible – You accept jobs based on your availability Important Note This is...WebsiteHourly payFor contractorsLocal areaRemote workFlexible hours$68.2k - $116k
The IT Site Support Specialist is an on‑site role responsible for providing advanced support for escalated technical issues, supporting remote users, and addressing office technology needs. This position works closely with first‑level support and specialized teams to deliver...WebsiteHourly payTemporary workWork at officeRemote workFlexible hours$24 per hour
...opportunity for a dynamic, energetic, and eager IT Equipment Technician in Boston! About DO & CO We have a passion... ...Coordinate monthly travel to the Detroit site to collaborate with on-site IT technicians and provide hands‑on support. Assist in identifying, tagging, and...WebsiteWork at officeRelocation$65.65k - $118.68k
The Senior IT Support Specialist (Regional) provides Tier 2 and Tier 3 end-user support services... ...support workflows. Triage, prioritize, escalate, and coordinate resolution of tickets to... ...Operational Service Delivery Provide on‑site support at regional offices as directed...WebsitePermanent employmentContract workWork at officeRelocationRelocation package$68.2k - $116k
Haemonetics Corp is seeking an IT Site Support Specialist in Boston, MA. This on-site role involves providing advanced support for escalated technical issues, assisting both on-site and remote users, and managing office technology needs. Candidates should have at least...WebsiteWork at officeRemote workFlexible hours$65 per day
*IT Field Technician (1-3 Years of Experience)* Applicants must have the flexibility to be away... ...minded individual to join their team supporting Patient Simulators. You will install... ...at different medical-related customer sites such as Hospitals and Universities. The...WebsiteContract workTemporary workLocal areaLong distanceMonday to FridayFlexible hoursNight shift$38.99 - $50.68 per hour
...Network Administrator I to join our IT team. This role is suitable... ..., who are eager to support, maintain, and enhance network... ...documentation procedures. Escalate complex issues to Level II or... ...OCIO PMO, Audit & Compliance, Site Services, vendors, and OCIO customers...WebsiteHourly payFull timeInternshipWork at office- A leading IT services company based in Boston is seeking an IT Field Technician to provide exceptional IT support. This full-time role requires attending customer support requests, performing troubleshooting, and managing server and network equipment. Ideal candidates should...WebsiteRemote jobFull time
$70k - $85k
...We are looking for a customer-centric IT Support Specialist to be the face of our IT Help... ...solver for our team. Note - This is an on-site role based at our Boston, MA... ...security, and proper use of office technology Escalate complex technical problems to senior IT...WebsiteFull timeWork at office- ...initially be based on site, over time some... ...join the Marshall IT Service Desk Team on... ...be front of house, supporting the day to day operational... ...of contact & 1st line triage for users... ...possible, you will escalate to other support... ...Work closely with the 2nd and 3rd line IT...WebsiteFixed term contractWork at office
- At Five Rivers IT, we build and service reliable IT infrastructures... ...are in search for a IT Field Technician to join the dynamic team of... ...record to develop, implement, and support various initiatives in the... ...troubleshooting remotely and on site Doing application deployments...WebsiteFull timeRemote work
$60k - $65k
...Hiring immediately for IT Help Desk Technician Benefits Competitive compensation... ...providing technical assistance and support to internal users regarding... ...Provide first-line support and technical assistance... ...issues promptly and effectively. Escalate unresolved issues to the...Full timeTemporary workLocal areaImmediate startRemote work$60k - $65k
...years of experience in desktop support, field services, or similar... ...Troubleshooting • Provide on-site technical support for desktops... ...Maintain accurate inventory of IT equipment and accessories •... ...service requests in ServiceNow • Escalate complex issues to appropriate...WebsiteRemote work- ...Position: IT Desktop Support Engineer - Backfill Location: Boston, MA Backfill Support - on... ...and mobility) for office-based staff at site, including leading on the resolution of... ...problems. When unable to resolve, escalate to vendors in accordance with Help Desk...WebsiteWork at office
$65k - $70k
...Medium seeks a reliable IT Helpdesk & Support Specialist to provide technical support in our Downtown Boston office. The role involves Tier 1 and Tier 2 support, troubleshooting various technology systems, and ensuring staff have dependable access to IT resources. Candidates...WebsiteWork at office$82.4k - $123.6k
...Specialist is responsible for supporting management of the GPS International... ...bridge alignment* Triage and escalate patient safety related matters... ...workload with support from line management* Basic... ...occasion - you’re always welcome on-site; **or select** 2. **Hybrid**:...WebsiteWork experience placementSummer workWork at officeLocal areaRemote workFlexible hours2 days per week- ...operate. Why we’re looking for you We’re looking for an IT Specialist (US) to join our growing team and support our US offices and global. As part of the IT... ...for IT-related operations for Port’s North America sites (might require travel), coordinating vendor visits,...WebsiteWork at officeLocal areaRemote workWorldwideFlexible hours
- ...you will provide efficient and effective support. Your responsibilities include triaging and... ...problems, resolving issues, escalating issues where needed and ensuring timely solutions... ...address common requests and/or issues Shadow IT Asset Management, Network, Infrastructure...
$26 - $35.1 per hour
The Onsite Support Technician will work in partnership with the customer, management... ...-SPL customers at customer site(s) with the end goals of... ...providing support for both standard IT needs and potentially other... ...incident management systems Escalate complex issues to Client...WebsiteHourly payFor contractorsLocal areaRemote work- Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit... ...routine desktop issues and requests. Escalate issues as appropriate and act as a... ..., support, and upgrades. Provide 1st/2nd level Help Desk support. Perform...WebsiteContract workPart timeFor contractorsWork at officeImmediate startFlexible hours
- ...talented and service-oriented IT Helpdesk Specialist to be the... ...face of IT in our Boston office, supporting our Boston-based team as well... .... This is a primarily on-site role based in our Boston office... ...sensitive data responsibly in line with company and industry compliance...WebsiteWork at officeRemote work
$95k - $110k
.... Desktop Engineer (Executive Support & Endpoint Engineering) will be... ...team and a senior technical escalation point for complex desktop, mobile... ...support, endpoint management, IT operations, or enterprise end‑... ...supporting distributed, multi‑site, retail, hospitality,...WebsiteWork experience placementWork at officeRemote workWork from home$65k - $70k
...job readiness training, job placement and support, and access to post‑secondary education. JVS... ...‑focused, and technically proficient IT Helpdesk & Support Specialist to provide day... ...systems they need. The position is primarily on‑site in our Downtown Boston office, with...WebsiteWork experience placementWork at officeLocal areaRemote work$76k - $95k
..., can grow as a company. Other Perks On-site gym and fitness classes and one-on-one personal... ...everyone. We’ve created a culture that supports a diverse workplace where all are valued... ...Teams Reporting and Admin portal General IT Support Provide technical support to ITSC...WebsiteRemote workFlexible hours- ...development environments in which they support the day-to-day activities of... ..., and deployment of IT Infrastructure and Operation.... ...resolve basic technical issues. Escalate issues that extend beyond Tier... ...this work, this job requires on-site presence in Cambridge, MA. Flexible...WebsiteFlexible hours
$65k - $70k
JVS Boston is looking for an IT Helpdesk & Support Specialist to provide essential IT support. The role requires technical assistance in a Windows... ...in relevant technologies. This position is primarily on-site in Downtown Boston, offering a salary between $65,000 and $7...Website$76k - $104.5k
...IT Systems Administrator Cambridge, MA (In‑Person) Position Summary: The IT Infrastructure... ...management and includes help‑desk escalation support, automation, and engineering to improve... ...after‑hours support calls and perform on‑site emergency work as needed Equal...WebsiteRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to On-Site 2nd Line IT Technician | Escalation & Support. Be the first to apply!
- pc build technician Boston, MA
- construction technician Boston, MA
- construction engineering technician Boston, MA
- IT specialist Boston, MA
- executive IT support specialist Boston, MA
- senior IT support specialist Boston, MA
- IT technician Boston, MA
- computer operator Boston, MA
- entry level IT support specialist Boston, MA
- IT support specialist Boston, MA

