Restaurant Server-Perch
HM Alpha Hotels & Resorts
Job Description
Job Description
The Restaurant Server (Perch) ensures a polished and professional dining experience by providing attentive, accurate, and courteous service to all guests. This role directly impacts guest satisfaction, repeat business, and the overall reputation of the dining establishment.
HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE
- Greet guests warmly and serve beverages such as ice water and coffee upon arrival.
- Present menus, suggest dinner courses, recommend wines, and answer questions about food preparation.
- Take and relay orders to the kitchen or bar, ensuring accuracy and timely delivery.
- Garnish and decorate dishes before serving and occasionally serve directly from platters.
- Monitor diners’ needs and respond promptly to additional requests or concerns.
- Total bills and process payments, or direct guests to the cashier as needed.
- Replenish supplies and prepare stations for subsequent meals.
- Other duties as assigned.
KEY STRENGTHS FOR SUCCESS
- Excellent interpersonal and communication skills.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Knowledge of proper dining etiquette and service standards.
- Ability to work collaboratively with kitchen and front-of-house teams.
- Friendly, professional demeanor with a focus on guest satisfaction.
PROFESSIONAL EXPERIENCE
- Previous experience in food service or fine dining is preferred but not required.
- Experience taking orders, serving meals, and handling guest requests is a plus.
ACADEMIC BACKGROUND
- High School Diploma or equivalent required.
- TIPS and Food Safety certifications required.
- Ongoing training in hospitality and service excellence encouraged.
BENEFITS
- Medical, dental, and vision (HSA available)
- Company-paid disability & life insurance
- Employee Assistance Program
- Supplemental benefits
- 401(k) with match
- Employee discounts
- Paid vacation & sick time
Vacancy posted 2 days ago
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