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Senior ITSM/ITOM Process Consultant (ServiceNow)

Resources Global Professionals

RGP is seeking a Principal Business Process Consultant for ITSM/ITOM to join our ServiceNow practice. You will lead process discovery, design, and delivery for complex client engagements to enable robust service definitions and CMDB governance. This role emphasizes cross‑functional collaboration with solution architects, sponsors, and consultants, driving CSDM‑aligned discovery, service definitions, and KPI enablement through ServiceNow platforms. #J-18808-Ljbffr

Vacancy posted 1 day ago
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