Senior ITSM/ITOM Process Consultant (ServiceNow)
Resources Global Professionals
RGP is seeking a Principal Business Process Consultant for ITSM/ITOM to join our ServiceNow practice. You will lead process discovery, design, and delivery for complex client engagements to enable robust service definitions and CMDB governance. This role emphasizes cross‑functional collaboration with solution architects, sponsors, and consultants, driving CSDM‑aligned discovery, service definitions, and KPI enablement through ServiceNow platforms. #J-18808-Ljbffr
- ...: RGP is currently seeking a Principal Business Process Consultant for ITSM / ITOM to join our fast-growing ServiceNow Practice team. This role is responsible for the... ...expand enterprise IT knowledge and be mentored by senior consultants Demonstrated ability to influence...Servicenow
$222k - $271k
...technologies.Title: Enterprise - Senior ServiceNow ITOM ArchitectWhat You'll Do:As... ...and presales solutions consulting. You will assess the... ...functional role. You bring enough process depth to cover for the... ...peripheral platform areas including ITSM, ITAM, SecOps, Enterprise...SeniorServicenowTemporary workLocal areaFlexible hours$94.43k - $202.75k
...in Advisory.KPMG is currently seeking a Sr. Associate, ServiceNow to join our Consulting practice.Responsibilities:Provide guidance and expertise... ...leading planning and executing engagement workstreams across ITSM, ITOM or IRMLead client workshops to present leading practices...SeniorServicenowH1bLocal area- ...Systems is actively recruiting a highly skilled and experienced Senior ServiceNow ITOM Developerto design and development of scalable, enterprise-... ...processesCollaborate with cross-functional teams, including ITSM, security, and business stakeholders, to capture...SeniorServicenow
$144k - $197.2k
...technical and customer-focused Solutions Consultant to join our team. The Solutions... .... They will run the technical discovery process and provide guidance, relationship-building... ...such as New Relic, Nagios, Zenoss, Splunk, ServiceNow, and ZabbixFamiliarity and knowledge of...SeniorServicenowWork at officeLocal areaFlexible hours2 days per week$144k - $197.2k
...technical and customer-focused Solutions Consultant to join our team. The Solutions... .... They will run the technical discovery process and provide guidance, relationship-building... ...such as New Relic, Nagios, Zenoss, Splunk, ServiceNow, and Zabbix Familiarity and knowledge...SeniorServicenowWork at officeLocal areaFlexible hours2 days per week$24 - $43 per hour
...Senior Tech Support SpecialistOptum is a global organization that delivers care, aided... ...concernsStrictly adhere to all closely documented processes, standard operating procedures (SOPs),... ...) in a high-volume enterprise CRM/ServiceNow environment2+ years of experience...SeniorServicenowHourly payMinimum wageFull timeWork experience placementLocal areaRemote workShift workNight shift$119k - $218.3k
Position Summary Senior Consultant - AI Assisted Process, Risks and Controls Transformation - Investment Management - Enterprise Operations & Risk Our Deloitte Regulatory, Risk & Forensic team helps client leaders translate multifaceted risk and an evolving regulatory...SeniorVisa sponsorship- ...consider a career in Advisory.KPMG is currently seeking a Senior Associate, ServiceNow for our Consulting practice. Responsibilities:Lead development and... ...diverse onshore/offshore teammates on the SDLC development process and agile methodologiesLead presentations of key...SeniorServicenowH1bLocal area
$100k - $120k
...Full timePosted: 2026-08-20Closes: 2027-08-20Job Summary:The Senior Business Process Lead - PPM is a Finance-led business process owner... ...business requirement intentDemand Intake & Backlog Governance (ServiceNow Azure DevOps (ADO)Serves as the business process SME lead...SeniorServicenowWork at office$105.4k - $207.8k
...considerations from current-state processes, tools, and data to ServiceNow-aligned architecture, including out... ...working alongside other business process consultants and solution architects• Drive... ...recommendation to engagement managers and senior leadership• Lead show back...SeniorServicenowLocal areaRemote work- ...technologies.What You’ll DoAs a Senior Architect for ServiceNow SPM, EA, and ITx, you... ...Service Management (ITSM), IT Operations Management (ITOM), and IT Asset... ...other architects and consultants working in these areas... ...role: you bring enough process depth to cover for the...SeniorServicenowTemporary workLocal areaFlexible hours
- Senior Design Thinking and Process Improvement Consultant We are seeking an Human Centered Design and Process Improvement Consultant to drive the optimization of government and commercial services, programs, and operational workflows through human-centered methodologies...SeniorRemote work
$70.35k - $196k
...proprietary assets and platforms, deep process and industry expertise, and leading ecosystem... ...the supporting materials that help senior practitioners shape transformation recommendations... ..., process redesign, or management consulting Minimum 1 year using AI-assisted...SeniorWork experience placementWork at officeLocal area$120k - $150k
...review the following job description:The Senior ServiceNow Platform Engineer is responsible for... ...Developer (CAD).• Experience with ITSM, ITOM, CMDB, CSDM, Discovery, Event Management... ...plan. As you advance through the hiring process, you will also learn more about the...SeniorServicenowPermanent employmentFull timePart timeWork experience placementH1bWork at officeLocal areaImmediate startWork visaShift workDay shift- ...GorusuCompany: SRI Tech SolutionsPosition: Senior Product /Application Support... ...Strong understanding of Payment Gateway processes (authorization, settlement, reconciliation... ...of AWS.• Hands-on experience with ServiceNow or other ITSM tools for incident, change, and problem...SeniorServicenowFull time
- ...and the highest degree of professionalism.We are seeking a Senior ServiceNow ITOM Engineer to design, implement, and sustain the ServiceNow IT... ..., operate, and continuously improve ITOM processes and systems aligned to IT strategy and operational goalsMaintain...SeniorServicenow
- Job-ID32459224Reference26-02028 Job Title: (Sr. ServiceNow Developer)About Kyyba:Founded in 1998 and headquartered in Farmington... ...scripting knowledge.API integration (REST/SOAP web services).ITSM and ITOM process optimizationITSM, CSM, HAM, and FSM experienceAgile/Scrum...SeniorServicenow
- ...together with technology-enabled processing services creates a flexible,... ...needs. Job Overview: ITSM Specialist The ITSM Specialist... ...IT Operations Management (ITOM) initiatives by enhancing... ...monitoring tools Familiarity with ServiceNow Familiarity with cloud-...ServicenowFlexible hours
$68 - $75 per hour
...Senior Analyst – IT Operations & Workforce Analytics Location:... ...establishing a foundation for ongoing process improvement. What You’ll... ...outside formal ticketing or ITSM systems. Translate... ...ticketing platforms such as ServiceNow, Freshservice, TeamDynamix, or...SeniorServicenowRemote work- ...and their ability to drive real progress.Senior Infrastructure ManagerLocationNew York,... ...BackupIT Service Management & CMDB: ServiceNow (CMDB, ITOM aligned environments)Monitoring and Alerting... ...adjacent architecturesFamiliarity with ITSM and CMDB platforms (ServiceNow...SeniorServicenowFull timeWorldwide
- Rivian seeks a seasoned internal consultant to map and redesign People processes, aligning design with AI-enabled workflows. You’ll bridge HR operations... ...focused mindset. As a key collaborator with Workday, ServiceNow, and iCIMS teams, you’ll convert maps into concrete...SeniorServicenow
$171.6k - $338.3k
Position Summary Senior Manager, ServiceNow HRSD Program and Solution ManagementOur... ...service management (ITSM) platforms.Advising clients... ....8+ years of Big Four consulting experience, including business... ...participate in the recruiting process, please direct your...SeniorServicenowLocal area- ...Okta, Active Directory). Maintain ticket queues in ITSM platforms (e.g., Jira Service Management, ServiceNow), managing incidents and service requests within... ...details regarding eligibility and plan offerings will be provided during the interview and onboarding process....ServicenowFull timeLocal areaRemote work
- ...Senior ServiceNow DeveloperAs a Senior ServiceNow Developer, you will play a crucial role in designing, implementing, and optimizing... ...APIs, JavaScript, HTML, and CSS.Strong understanding of ITSM and ITOM processes, including workflows and automation.Proven experience with...SeniorServicenowContract workLocal area
$89.4k - $183.5k
...’s next. Join us.General Summary:The Senior Software Engineer - ServiceNow will provide technical leadership for... ...a focus on Configuration Management, ITOM Discovery, Service Mapping, enterprise... ...systems.Experience with APM, TBM, ITSM, ITOM, ITAM, or related ServiceNow modules...SeniorServicenowFull timeTemporary workWork at office- ...Senior Analyst, Operations SupportThe New York Stock Exchange (NYSE... ...leadership, influencing process improvements and team development... ...cause analysis efforts using ServiceNow incident and problem records,... ..., or equivalent monitoring/ITSM tooling)Demonstrated ability...SeniorServicenowShift workWeekend work
- ...proprietary assets and platforms, deep process and industry expertise, and leading ecosystem... ...365Minimum 5 years experience in ServiceNow ITSM Problem ManagementBachelor's degree or... ...years work experience) Bonus:Previous consulting practice experienceProfessional Skill Requirements...SeniorServicenowWork experience placementLive inWork at officeLocal area
- ...Purple DriveService Now ITOM Developer Share Contractual Atlanta, GAOverview:Required... ...IT experience with at least 3+ years in ServiceNow ITOM development.Strong expertise in ServiceNow... ...platforms (Docker, Kubernetes).Knowledge of security compliance and ITIL processes....Servicenow
$150.1k - $227k
...OverviewSalesforce is seeking an experienced Senior Technical Program Manager to lead... ...related tools)IT Service Management (ITSM) and ServiceNow ecosystem improvementsAI-powered... ...implement program governance standards and processes to optimize project delivery predictability...SeniorServicenowFull timeShift work
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