Pharmacy Benefits Specialist

*Pharmacy Benefits Specialist* *Location:* Las Vegas, NV 89113 (Onsite)
*Pay:* $21/hour (weekly pay)
*Schedule:* Full-time, rotating shifts (Mon-Sat)
*About the Role* We are hiring Pharmacy Benefits Specialists to support a leading healthcare organization in Las Vegas. In this role, you will assist members, providers, and pharmacies by answering questions related to pharmacy benefits, claims, and coverage.
This is a high-impact, customer-facing role in a fast-paced call center environment, handling approximately 40-50 calls per day during peak season (open enrollment).
*Key Responsibilities*
* Handle inbound calls from members, providers, and pharmacies regarding pharmacy benefits and coverage.
* Educate callers on plan details, prescription coverage, and benefit usage.
* Process pharmacy-related transactions including:
* Coordination of benefits
* Member reimbursements
* Coinsurance and prescription inquiries

* Resolve issues efficiently while maintaining high-quality customer service standards.
* Accurately document all interactions and maintain HIPAA compliance.
* Meet or exceed call metrics, productivity, and quality standards.
* Act as a resource and mentor for team members when needed.
*Required Experience* Open to candidates with any of the following backgrounds:

* Pharmacy Benefits Specialist certification OR Pharmacy Technician certification (can be expired).
* Pharmacy or medical benefits experience.
* Pharmacy or medical call center experience.
* Medical office experience (insurance verification, prior auth, etc.)
* High-volume call center experience.
*Preferred Skills*
* Strong customer service and communication skills.
* Experience with insurance verification or benefits explanation.
* Ability to handle conflict resolution and de-escalation.
* Comfortable multitasking and navigating multiple systems.
*Work Environment & Schedule*
* Fully onsite in Las Vegas (Green Valley area)
* Call center hours:
* Monday-Friday: 7:00 AM - 9:00 PM MST
* Saturday: 8:00 AM - 5:00 PM MST (rotational, paid as OT)

* Required:
* 1 late shift/week (12:30 PM - 9:00 PM MST)
* Rotating Saturday every 4-9 weeks

* Includes:
* 30-minute lunch
* Two 15-minute breaks
* Additional follow-up time

* Overtime: Possible during peak periods or if service levels drop
*Why This Opportunity Stands Out*
* Conversion to full-time after ~90 days
* Hybrid eligibility after 1 year (performance-based)
* Recognized as a "Best Company to Work For" multiple years in a row
* Strong career growth and internal mobility opportunities
* Supportive, team-oriented culture ("fun" environment)
* Additional perks upon conversion:
* Tuition/education assistance
* Employee Assistance Program (EAP)
* Paid community service opportunities

Upon review of your application, a TEKsystems recruiter may contact you via phone or email to schedule an interview!
*Job Type & Location*This is a Contract position based out of Salt Lake City, UT.
*Pay and Benefits*The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

* Medical, dental & vision


* Critical Illness, Accident, and Hospital


* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available


* Life Insurance (Voluntary Life & AD&D for the employee and dependents)


* Short and long-term disability


* Health Spending Account (HSA)


* Transportation benefits


* Employee Assistance Program


* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Salt Lake City,UT.
*Application Deadline*This position is anticipated to close on Jun 10, 2026.

About TEKsystems


We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services


We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

*San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

*Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.