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Customer Support Leader — Drive Experience & Growth

Union Square Ventures

Justworks is seeking a Manager of Customer Support to lead a team of Advocates, maintain high-quality service, and drive operational excellence. The role focuses on coaching, mentoring, and developing staff while maintaining strong customer relationships across multiple channels. You will own metrics, collaborate with Talent Acquisition and Training to onboard new employees, and manage regular reviews. The position emphasizes hands-on leadership and strategic execution in a fast-paced #J-18808-Ljbffr Union Square Ventures

Vacancy posted 1 day ago
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