Selden - FoH Team Lead

Job Posting: Team Lead - Front of House at Chick-fil-A

Position Type: Full-Time

At Chick-fil-A, we believe in Excellence through Empathy, Grace, and Grit , and we are looking for a Team Lead with a passion for hospitality and leadership to help us continue delivering exceptional experiences to our guests. This position offers a unique opportunity to lead by example, motivate a team, and grow within a dynamic environment.

Key Responsibilities:

• Guest Service: Provide exceptional, friendly, and efficient service to our guests, ensuring every experience is positive and memorable.
• Team Leadership: Manage, coach, and motivate front-of-house team members. Lead by example and ensure our team follows Chick-fil-A’s service standards.
• Operations: Open and/or close the restaurant according to standard operating procedures, including handling cash and financial transactions.
• Training & Development: Assist in the training and development of new team members, ensuring they understand the Chick-fil-A culture and the high standards we uphold.
• Handling Finances: Oversee cash handling procedures, ensuring accuracy and integrity in daily transactions.
• Maintain Cleanliness & Organization: Ensure the front-of-house areas are clean, well-stocked, and organized throughout shifts.
• Goal-Oriented Leadership: Take initiative to set goals and drive team performance, while giving clear direction under pressure to ensure smooth operations during peak times.
• Collaboration: Work with the leadership team to ensure all restaurant goals are met while maintaining a positive, team-focused work environment.

Qualifications:

• Experience: Previous leadership experience in a fast-paced environment, preferably in the foodservice industry.
• Skills: Strong communication skills, ability to manage multiple tasks simultaneously, and an eye for detail.
• Team-Oriented: Ability to work collaboratively with team members, creating a positive work environment.
• Goal-Oriented: Self-motivated and results-driven, with a focus on achieving team and restaurant goals.
• Adaptable: Ability to remain calm and provide direction under pressure.
• Work Ethic: Demonstrates Empathy, Grace, and Grit in every task and interaction.
• Food Management Certificate: Valid Suffolk County Food Manager License/ ServSafe License is a plus !

Benefits:

• Flexible Schedule: We understand the importance of work-life balance and offer flexible hours.
• Health Insurance: Comprehensive coverage to take care of you and your family.
• Dental & Vision Insurance: Protect your smile and your vision with great insurance options.
• 401(k) Matching: Plan for your future with our 401(k) program and company match.
• Mileage Reimbursement: If you’re driving for work-related purposes, we’ll compensate you for mileage.
• Employee Discount: Enjoy delicious meals on us during your shifts.

If you are a driven, compassionate leader with a heart for service and a commitment to excellence, we would love to hear from you! Join the Chick-fil-A team and help us deliver outstanding experiences to our guests every day. Apply today!

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.