Commercial Door Service Technician, New Orleans

Job Description Vortex Doors, America’s highest quality and most customer‑centric commercial and industrial door repair company, is seeking Service Technicians to join our team of door industry professionals. Candidates with door experience or entry level with no experience are encouraged to apply. As a Service Technician, you will install, repair, and maintain various types of doors and related hardware, ensuring they function efficiently and safely. Your attention to detail, problem‑solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers’ needs. Key Responsibilities Install and repair a variety of commercial doors using appropriate tools and equipment. Diagnose and conduct routine repairs on door‑related issues such as broken springs, hinges, locks, and electrical components. Install and configure door hardware, including locks, handles, closers, and access‑control systems. Ensure all installed doors meet safety and building‑code regulations and standards. Provide excellent customer service by addressing client inquiries, explaining repair processes, and offering solutions to door‑related problems. Maintain accurate records of service visits, repairs, and installations, and provide reports as required. Troubleshoot, identify, and resolve technical issues with doors efficiently, communicating cost‑effective solutions to customers. Perform quality checks on installations and repairs to ensure they meet company standards. Reasons to Work at Vortex Industry‑best training in commercial/retail door opening, hardware, and storefront glazing. Training on manual‑operated doors and dock equipment for industrial openings. Training on hollow metal doors, frames, and hardware. Strong safety culture. Positive work environment. Recognitions and rewards. Comprehensive health benefits, 401(k) match, 8 company‑paid holidays, and PTO. Company‑provided uniforms and an annual boot allowance. Work Schedule Full‑time shifts available between 7:00 AM and 5:30 PM, Monday through Friday, with potential overtime and on‑call hours. Requirements High school diploma or equivalent. 2+ years’ experience in the commercial door service industry is a plus. Knowledge of various door types, brands, and hardware is a plus. Ability to use hand and power tools effectively. Excellent problem‑solving and troubleshooting skills. Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations. Good communication and customer‑service skills. Attention to detail and a commitment to quality workmanship. Knowledge of safety regulations and adherence to safety protocols. Valid driver’s license with a clean driving record. Physical ability to lift up to 50 pounds. Physical ability to continuously lift and bend, climb ladders up to 20 ft in height, work on knees for extended periods, and operate power tools proficiently. Additional ongoing training provided. #J-18808-Ljbffr Vortex Doors