Community Services Specialist

Community Services Specialist

Are you excited about engaging with a vibrant arts community and executing seamless events for community members? The Community Services Department is currently hiring a part-time Community Service Specialist to join the Event and Rentals team at The Victoria Gardens Cultural Center. If you love the performing arts, thrive in fast-paced environments, enjoy working as a member of a team, and are driven by the joy of creating memorable guest experiences, this is the perfect opportunity for you.

This position is dedicated to ensuring that every individual who enters the venue feels welcome and valued. By providing sincere service and intentional hospitality, our team members are committed to fostering a welcoming environment that reflects the values of the City of Rancho Cucamonga's Community Services Department.

Are you passionate about delivering exceptional customer service and providing opportunities for the community to come together? If this sounds like you, apply today to join our team. About the Lewis Family Playhouse at Victoria Gardens Cultural Center: The Lewis Family Playhouse is an intimate, state-of-the-art performing arts center with 560 seats owned and operated by the City of Rancho Cucamonga. As a major anchor to the Victoria Gardens Lifestyle Shopping Center, the Lewis Family Playhouse educates, entertains, and ignites the imagination through high-quality performances for children, families, and audiences of all ages throughout Southern California. In addition to the Lewis Family Playhouse, the Victoria Gardens Cultural Center includes a 60-seat Black Box theatre, large-scale event spaces, and a newly opened outdoor courtyard stage!

The Community Services Department operates the Epicenter Sports Complex, RC Family Resource Center, RC Sports Center, Victoria Gardens Cultural Center, Goldy S. Lewis Community Center, and James L. Brulte Senior Center. In addition to the above-listed facilities, more than 30 different parks are open to the community for passive use and the City has park shelters, hiking trails, athletic fields, and city-planned recreational and special events.

The Community Services Department's guiding principles are the core values by which we operate and are central to how we get things done: Integrity, Humility, Teamwork, Curiosity, Inclusivity, and Zeal. Successful candidates will embody our core values and have a passion for carrying out the department's Mission and Vision to meet the City Council's goal of ensuring and advancing the quality of life for the community through inclusive decision-making.

Are you someone who looks for a fun and unique way to create exceptional and meaningful experiences for the community? Is passionate about serving others while creating a world-class community? Enjoys connecting people to new experiences, and ideas? Is excited about finding innovative ways to meet the community's needs? Is a team player and eager to take on new challenges? Wants to be a part of a creative, results-oriented, and flexible organization? Then Team RC may be the place for you, and we invite you to apply for a fantastic opportunity to join our dynamic organization.

Duties include but are not limited:

• Conducting a process to seek out and steward rental clients.
• Manage public and private rental inquiries with prompt response and follow-up times.
• Generating quotes, tracking budgets, completing reports and rental permits.
• Event and client management the day of a rental.
• Schedule and guide facility tours.
• Manage and delegate weekday/weekend supervision of part-time staff.
• Work closely with the technical staff to facilitate theater rentals.
• Learn city systems such as Active Net and When to Work

The City of Rancho Cucamonga is seeking a Community Services Specialist to serve the community for up to 32 hours a week. This part-time position is responsible for leading a team of other part-time staff members in planning and implementing rentals and events at the Victoria Gardens Cultural Center. Your days will consist of administrative work to plan and prepare for rentals. You will also support other part-time frontline staff who provide programs directly for the community. You will be responsible for overseeing the daily tasks of part-time staff and volunteers, lifting/moving tables, chairs, and other equipment appropriate for various programs/events. You will also assist the Rentals Coordinator with creating staff schedules, monitoring vendor contracts and insurance, and other duties as assigned, specifically related to the administration and oversight of programs and events.

Education and/or Experience: Must be at least 18 years of age, have an education equivalent to the completion of twelfth grade and have a minimum of one year of experience in the coordination of cultural or recreation programs or activities or any combination of training and experience that provides the desired knowledge and abilities. Knowledge of the theories, principles, practices, and programs common to the field of Recreation, and cultural arts; methods for identifying community recreation needs. Ability to effectively work with people having varied socio-economic standings; prepare concise written and oral reports; promote recreation or cultural programs; supervise volunteers. Possession of, or ability to obtain, an appropriate California driver's license and a satisfactory driving record. First Aid and CPR certification are required within 60 days of employment. Frequent standing and sitting. Dexterity and coordination to handle files and single pieces of paper; occasional lifting of items weighing up to twenty-five pounds such as files, stacks of paper, reference, and other materials. Moving from place to place within the office; some reaching for items above and below desk level. Strength, dexterity, coordination, and vision to use keyboard and display terminal occasionally. Generally clean work environment with limited exposure to conditions such as dust, fumes, odors and noise. May work outside, amongst crowds, evenings and weekends.

Application process: All applicants are required to apply online at Recruitment will close when 100 applications have been. Applications must be complete and demonstrate that the minimum qualifications are met. All statements made on the application are subject to investigation and verification. Resumes maybe attached to completed application form as supplemental information but will not be accepted in lieu of an official application form. Applications will be screened and the most qualified candidates who best match the needs of the City will be invited to compete further in the examination process. Candidates who meet the minimum qualifications will remain candidates until a final offer is accepted by the candidate who most closely meets the requirements of the City. The City may conclude that none of the candidates, even those who meet the minimum qualifications, are appropriate for the position.

Successful candidates shall be required to: Complete a verification form designated by Immigration and Naturalization Service to certify that they are eligible for employment in the United States of America; and Pass a pre-employment medical exam which includes a Tuberculosis (TB) Exam; Provide proof of a valid California driver's license and be insurable; and Pass a reference and background verification. Upon successful completion of employment all position will be required to complete a mandatory reporting training within 30 days of hire. The City of Rancho Cucamonga Participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. In accordance, the City will provide the Social Security Administration and, if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. For additional information regarding E-Verify, the Federal Government's online employment eligibility verification system, please visit

The City of Rancho Cucamonga is an Equal Opportunity, Affirmative Action Employer. In addition, the City of Rancho Cucamonga abides by a nepotism policy which may preclude you from being hired if the City employs a relative. The City of Rancho Cucamonga makes reasonable accommodations for disabled persons, considering each situation on an individual basis. Please make direct requests for accommodation to Human Resources. For information on Employee Rights under the Family and Medical Leave Act, please click here. There is a no-smoking policy in effect in all City Offices and vehicles. Finally, please note that the provisions of this bulletin do not constitute a contract expressed or implied and any provisions contained in this bulletin may be modified or revoked without notice. Questions regarding this recruitment maybe directed to Human Resources at View email address on click.appcast.io. Applicants may wish to visit the City's official website at for more information.