Sr IT Business Systems Analyst

We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only).


Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.


Veterans, Reservists, Guardsmen, and military family members are encouraged to apply!


Job Summary


The Senior IT Business Systems Analyst is customer focused and facilitates turning functional business requirements into automated applications and tools to drive business processes. The position collaborates with the business subject matter experts to ensure relevant analysis and translation of business requirements into technical solutions. Facilitates meetings, identifies, collects, and organizes requirements and business process requirements. Clarifies complex business issues and recommends solutions. Advocates business process improvement through analysis, process change, and technology application.


Education & Experience

Required:

• Bachelor's degree or any other relevant degree or equivalent experience
• 3 - 5 years' experience in an IT Business Systems Analyst role
• Increasing involvement in moderate to complex projects
• Experience with process flow mapping, documentation and design
• Ability to facilitate and negotiate solutions across enterprise applications
• Demonstrated ability to lead and influence stakeholders

Preferred:

• 2 - 5 years' experience in a healthcare environment
• Experience performing data analysis and documenting data requirements
• 1 or more years' experience in an Agile environment using Jira toolset
• Experience writing technical stories and tasks to guide development


Key Responsibilities


• Develops, delivers, and maintains quality IT solutions to support business processes, in line with IT guidelines and architectures.
• Balances clients' business requirements and preferred technical architecture. Recommends creative and innovative solutions to business or technical problems. Provides client support for operation systems consistent with service level agreements (SLA's). Ensures work is technically sound and in compliance with established quality and timeliness standards.
• May lead project team assignments of moderate scope requiring expert technical skills in process flows, data mapping and systems design.
• Ability to facilitate requirements analysis and design sessions. Works with cross functional teams to prioritize development priorities. Coaches, mentors, and trains team members.
• Key member of IT requiring expert technical skills and good understanding of business functions. Documents process flows, data mapping, and IT designs; works collaboratively with team members.
• Familiar with minimal viable product Agile concepts.
• Takes active steps to increase understanding of client's business environment, priorities and processes, and emerging technology issues.


• Interfaces with customer and other departments to ensure project objectives are achieved. Interacts with vendors on routine testing matters.
• Analyzes and identifies core business processes for application design.
• Communicates issues openly, honestly, and timely with peers, management and customers.
• Supports preparation and presentations of new initiatives to senior leadership to help obtain buy-in and support.
• May work with vendors to clarify and resolve tool/software functionality issues.
• Participates in the definition, implementation, and execution of best-practices.
• Regular and reliable attendance is required.


Competencies

Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.

Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications. Knowledge of tools used to develop and validate formal models of a business, such as diagraming tools, modeling tools, and requirement management tools.

Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required. Brings the group to consensus and obtains approval for the defined requirements.

Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.

Information Management: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions.

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.

Technical Skills: Understanding of system/process engineering concepts; ability to fully understand business functions and needs, priorities, processes, and emerging technology issues.


Working Conditions

Working Conditions:

• Works in a standard office environment, with minimal travel
• Works non-regular hours as required


Company Overview

Taking Care of Our Nation's Heroes.

It's Who We Are. It's What We Do.

Do you have a passion for serving those who served?


Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®!

Our job is to make sure that America's heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.


DoD Statement

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.


Benefits

We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

• Medical, Dental and Vision Coverage
• Paid time off
• 401(k) Retirement Savings Plan (with matching)
• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
• Tuition reimbursement
• Paid volunteer time

TriWest job postings typically include a salary range, which can vary based on the specific role and location, but generally this position ranges from around $107,000 - $113,000 per year.


Equal Employment Opportunity

TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.