Quality Technician - 2nd Shift

Quality TechnicianWhisker is redefining what it means to live with cats—designing intelligent systems that remove friction, elevate the everyday, and celebrate the quiet brilliance of feline companionship. Today, Litter-Robot leads the category. Tomorrow, an entire ecosystem that expands what's possible for cats and the people who love them. We believe the future is feline. And we're imagining that future today.We work onsite with our team based in Auburn Hills, Michigan, and Juneau, Wisconsin. Our team of 700+ passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four-legged friend.We have Quality Technician positions available on first and second shift.Second Shift: Monday through Friday 3:00pm - 11:30pm* Overtime and weekend work may be required.What You'll Do:The Quality Technician is responsible for providing initial support to Receiving, Manufacturing, and Shipping for quality-related issues that arise. The Quality Technician also performs product and process audits throughout the facility.Essential Duties and Responsibilities:Monitors products to ensure quality standards are metResponds to radio calls to help identify and document non-conforming productPerforms floor audits to verify part quality, in-process quality, and assists in process improvementsTroubleshoots particularly complex or troublesome production problems; e.g., manufacturing process variationCollects and disposes of scrap, as appropriateTrains team members on standard work instructions and procedures, ensuring effective resultsPrepares and maintains efficiency, scrap, and test data for reviewAssists with product Quality Assurance testingAssists the Quality Engineer with new product introductionsSupports and participates in process improvement activitiesDemonstrates the willingness and ability to perform all functions of the process including, but not limited to, assembly, Quality Control Analysis, pack-off, shipping, and recon of the productCommunicates between departments and shifts, sharing pertinent information to optimize plant resultsPerforms all duties, specified and otherwise, in a safe, constructive mannerWill perform additional responsibilities when requiredRequirements:What You Bring:High school education or a two-year technical degree or equivalent work experience is requiredAn excellent attendance record is required because the department is small and impactfulMust have MS Word, Excel, and/or Google Suite experienceMust be a team player with a positive attitudeMust be an efficient worker who is organized and detail-orientedAble to work in a fast-paced manufacturing environmentAble to manage time effectively, with minimal oversightAn ability to provide and accept coaching, direction, and feedback in a constructive mannerA willingness to hold oneself and others accountable to standards and expectationsAble to follow directions, use hand and power toolsMaintains confidentiality of proprietary informationAbility to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptionsA high degree of initiative, self-motivation, and ability to motivate othersAbility to establish and maintain cooperative working relationships with Team Members and colleaguesComfortable with office pets (cats, dogs)Not Required but Nice to Have!Quality Technician experience in a high-volume production environment, preferably within consumer electronicsASQ Certified Quality Technician or Certified Quality Improvement AssociateLean Six Sigma Yellow or Green Belt CertificationNot required to have pets, but highly recommended!Previous experience in plastic injection molding and printed circuit board manufacturingPhysical Demands and Work Environment:The physical demands described here represent those that a Team Member must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the Team Member is regularly required to sit and talk or hear. The Team Member is frequently required to use their hands to handle or feel. The Team Member is occasionally required to stand, walk, and reach with hands and arms. The Team Member must lift and/or move up to 35 pounds and occasionally up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.The work environment characteristics described here are representative of those that a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Benefits & Purrks:Premium Medical/Dental/Vision insurancePaid parental leaveWhisker Parents Program1 day "pawternity" leave for new pet adoptionPet Insurance discount401K matchFlexible spending accountsCompany-paid short-term disability and life insuranceEmployee Assistance Program (EAP)Generous paid time off14 Paid HolidaysTop-of-the-line equipmentPet-friendly officeWhisker products and swagContinuing Education SupportOn-site gym with PelotonReferral programStatement of Inclusivity:We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status.Whisker will not ask you to interview with an AI chat bot. We ask that all interviewees refrain from using any AI tools during interviews with Whisker team members.