Office Specialist

Front Office Role

Leverage your healthcare office experience and expertise in billing, coding, and insurance authorizations in a front office role where you'll support patient intake, scheduling, and accurate claimswhile serving as a key point of contact for clinic operations.

This position serves as the front office point of contact for business ancillary service locations and is responsible to ensure timely and accurate responses to the client requests. Individual is responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims.

Responsibilities

Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems

Manages and facilitates patient scheduling, intake, check in processes

Responsible for completing benefit verifications timely and accurately

Responsible for ensuring charges and documentation are completed timely and delivered to the client

Responsible for point of service (e.g. copay) collection

Keeps clinic stocked appropriately as needed

Qualifications

Minimum Education Required: High School diploma or equivalent

Minimum Experience Required: 1 or more years in an administrative position

Preferred: Previous health care office experience, previous medical billing and coding, knowledge of benefit verification and authorization

Knowledge Skills and Abilities: The ability to communicate effectively and professionally, proficient with Microsoft Office Suite, bilingual language skills in some clinics preferred