Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits: Simple IRALicense reimbursementBonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & development ABOUT OUR AGENCY: Our agency opened in January 2021 and has grown into a close-knit team of six who value culture, collaboration, and consistent performance. Before becoming an agent, I worked as a Civil Engineer and made a full career transition into agency ownership. That background instilled strong discipline, problem-solving skills, and a systems-driven mindset that I bring into our office every day. I’m a graduate of The Citadel with a degree in Civil Engineering. I’m married with two boys and consider myself a true family man. When I’m not in the office, you’ll likely find me hunting or fishing. Family and community are central to who I am and how I lead. I stay deeply involved in multiple community programs and initiatives. Giving back and staying connected locally is an important part of our identity as an agency. We provide snacks and coffee in the office, host team-building events and exercises, and offer promotions and incentives tied to goal achievement. Our benefits package includes a Simple IRA, health benefits, licensing reimbursement, and a strong focus on work-life balance. Our culture is everything to us. We’re a positive, collaborative team that believes attitude matters most. We’re looking for someone who is upbeat, team-oriented, and driven—someone who values being part of a strong culture and wants to grow with a supportive group. If you bring energy and a great attitude, this could be a great place to build your career. ROLE DESCRIPTION: Curtis Ward - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet customers warmly in person and over the phone, directing them to the appropriate team members.Manage appointment scheduling and office communications.Assist in handling incoming inquiries and maintaining customer records.Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.Provide excellent customer service and follow up on customers needs.Support the team with various administrative tasks and projects.QUALIFICATIONS: Previous experience in a receptionist or customer service role.Communication and interpersonal skills.Organizational and multitasking abilities.Comfortable with engaging in sales conversations.Basic computer skills, including Microsoft Office and CRM systems.