Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2015 and has grown into a team of 17 who work together in a close-knit, high-integrity environment. Before becoming an agent, I was the Director of Sales for an insulation and building materials company, which gave me a strong foundation in leadership, performance, and team development.

I earned my M.B.A. from Western Kentucky University and have been honored as a Presidents Club award winner and multiple-time Ambassador Club qualifier. I’m married to my high school sweetheart, and we have two boys in college. Outside of work, I love playing golf, following sports, and have even attended championship games. We also have three dogs at home, so life stays busy and fun.

I’m very active in the community, sponsoring golf tournaments, supporting the March of Dimes, working with the Lions Club, and staying involved in local events throughout the year.

Our team enjoys free snacks and coffee, cash promotions, and opportunities to earn extra PTO. When goals are met, we often wrap up early on Fridays, and we even pay out unused sick days. We also offer a 401(k), health benefits, licensing reimbursement, and a strong focus on personal and professional development. Team-building events and outings are a regular part of our culture.

We have a tenured, close-knit team and take pride in a positive, supportive environment. Culture is a big priority here, and we look for people who are kind, motivated, detail-oriented, and team-focused. If you’re someone who is hungry to grow, values integrity, and wants to be part of a strong, supportive team, this could be a great place to build your career.

ROLE DESCRIPTION:
Bob Hohman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.