Workplace Experience Coordinator

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

In-Office: This is a 100% in-office role based at our U.S. office location in Rochester, NY. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Position Overview

The Facilities Specialist I will assist the Facilities team with facilities-related issues as well as provide assistance to the facility management team as needed. Primary duties will include assisting the Facilities team with responding to work orders, space planning, stock replenishment, equipment maintenance and vendor management. Strong customer service skills are required for

this position.

Primary Responsibilities

The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Resolve problems associated with all building services including: janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes, as well as, interior and exterior furnishings, fixtures and equipment

• Manage and coordinate work with 3rd party vendors including: tracking work order completion, vendor and client follow up, and ensuring high service levels are achieved

• Assist with ensuring facilities team’s goals and objectives are met

• Collaborate with facilities team members on maintaining and updating floorplans/office moves.

• Recommend continuous quality improvement practices

• Assist with replenishing fruit, coffee supplies, kitchen products and nuts

• Coordinate and/or assist with special events, set up, tear down, supply ordering.

• Provide support for meetings and conference room reservations as needed

• Provide facility specific assistance to the project management team as needed.

• Responsible for reporting any building or equipment malfunctions to Facilities Manager

• Serve as a liaison between employees and the engineering staff called in to fix problems

• Stock office supply areas

• Assist with moves of furniture and equipment

• Respond to internal and external client’s inquires and concerns

• Follow up with clients to ensure customer satisfaction

• Assist with site inspections (related to fire department, buildouts, etc.)

• Other duties as assigned

Education and Experience

• College degree preferred, but not required.

• 1-2 years or more experience working in office services or building/facilities management roles, of customer service support roles.

• Background in HVAC Equipment and components preferred. Mechanical mind, willing or able to fix items, furniture, painting, drywall work, plumbing.

• Must be able to lift a minimum of 40 lbs.

• Strong written and oral communication skills.

• Proficiency with Microsoft Office programs; excel, word and outlook.

• Project management experience that demonstrates ability to track, drive and report on the status of multiple projects simultaneously.

• Ability to stay organized while overseeing multiple initiatives and work well in a fast-paced environment.

• Strong customer service background and experience.

Physical requirements

• Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.

• Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Paylocity is an equal-opportunity employer.

Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact View email address on click.appcast.io. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

The base pay range for this position is $31,800/yr - $45,400/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. ( This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via

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