Guest Experience Specialist
$18.65 per hourMarriott International, Inc
Job Number 26069384
Job Category Rooms & Guest Services Operations
Location 11220 Route 50, Fairfax, Virginia, United States, 22030 VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Pay Range: $18.65-$18.65 per hour
Tip Eligible: Y
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
$18.65 per hour
...Guest Experience Specialist Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that...SuggestedHourly payFull timeWork experience placementLocal areaFlexible hoursMarriott International Inc
Fairfax, VA3 days ago- ...Copy & paste the link below to learn more about our company & the role: -9unQdAjMw3tE2T/view?usp=sharing THE ROLE: Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest’s needs,...SuggestedFull timeImmediate startFlexible hoursShift workNight shiftWeekend work
The Escape Game
Alexandria, VA24 days ago - ...team in Fairfax, Virginia. This role involves guiding daily operations, supporting team efforts, and ensuring exceptional customer experiences. Key responsibilities include training new hires, maintaining high service standards, and fostering a positive work culture....SuggestedAfternoon shift
Thompson Hospitality
Fairfax, VA2 days ago - Smashburger 1765 Alexandria is looking for a Guest Service Expert to create great experiences for guests. This role involves greeting guests, taking orders, and ensuring a clean dining area. No prior experience is required, but candidates must be at least 16 years old...SuggestedFlexible hours
- As a Guest Experience Specialist , you are the first and last impression our guests have - making you an essential part of the Signature Aviation experience. In this highly visible, hospitality‑driven role, you’ll warmly welcome guests and crew members with professionalism...SuggestedWorldwideFlexible hoursNight shift
- ...* This position requires the ability to obtain a CBP Background Investigation; U.S. citizenship is required. * 3+ years of experience providing customer success, professional services, or related business support in the federal technology industry * Demonstrated...Full timeFor contractorsWork at officeLocal area
LMI Consulting, LLC
McLean, VA8 days ago - ...transforming wealth management through the perfect blend of cutting-edge technology and human expertise. We’re obsessed with member experience! We’ve built an integrated platform that tackles the full spectrum of financial needs–investments, taxes, retirement planning,...Work at officeRelocationMonday to Friday
Range
McLean, VA1 day ago - ...delivering personalized support. - Problem Solving: Collaborate with other departments to resolve issues and improve the overall client experience. - Product Knowledge: Learn our products and services inside and out, allowing you to provide informed recommendations to...Weekly pay
Evolutionary Edge
McLean, VAa month ago $123.1k - $186.3k
...projects, and problems. We are looking for candidates who have experience supporting customers in one or more of the following... ...personal development. Cloud/Platform Requirements Tableau Desktop Specialist and Data Analyst certifications. Salesforce Data 360 Consultant...Work at officeFlexible hours3 days per weekCentaur Labs
McLean, VA1 day ago- ...with customers, becoming a trusted advisor and advocate for their needs. Qualifications Minimum: ~3+ years of experience providing customer professional services or related business support. ~ Experience working within the Federal technology industry...Full timeLocal area
LMI Consulting, LLC
McLean, VA4 days ago - ...Project Managers, Field Service technicians, the Client Services team, and the Kastle Operations Center to ensure an exceptional experience for clients with all aspects of their Kastle experience; support these other teams as a conduit to the client. Client relationship...Night shiftWeekend work
Kastle Systems
Annandale, VA2 days ago $123.1k - $186.3k
...projects, and problems. We are looking for candidates who have experience supporting customers in one or more of the following... ...personal development. Cloud/Platform Requirements Tableau Desktop Specialist and Data Analyst certifications. Salesforce Data 360 Consultant...Work at officeFlexible hours3 days per weekCentaur Labs
McLean, VA1 day ago- ...just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here. Our team values...Work experience placementRemote workWorldwideFlexible hours
Cvent
McLean, VA6 days ago - ...Represent the company with professionalism, integrity, and a customer-first mindset. Qualifications No prior insurance experience required — training and licensing support provided. Self-motivated, coachable, and goal-oriented individuals. Strong communication...Full timeRemote workWork from homeFlexible hours
InsuraTec
Burke, VA17 days ago - ...background check ◾Tech-savvy and comfortable using Zoom and digital tools ◾Motivated to learn, grow, and help others ◾Strong communicator with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...Full time
Globe Life: Moore Organizations
Annandale, VA4 days ago - Walmart is hiring at Sam's Club in Dulles Town Center, VA. We're seeking dedicated team members to maintain product knowledge and collaborate effectively. Responsibilities include preparing food, adhering to safety standards, and driving area performance. Ideal candidates...
$123.1k - $186.3k
...delivery of all Signature deliverables, the overall customer experience, and renewal and expansion. Coordinate all deliverables the customer... ..., Advanced Administrator, Platform App Builder, Data 360 Specialist, Agentblazer). Experience with Einstein for Sales (lead scoring...Work at officeFlexible hours3 days per weekCentaur Labs
McLean, VA1 day ago$70k - $75k
...MariaDB capabilities. Identify proactive opportunities to work with and provide value to customers. Proactively address customer experience issues early, collaborating with Technical Support to understand their customer's issue, and assisting as an escalation point of...Full timeLocal areaRemote workRelocationVisa sponsorshipWork visaFlexible hoursMariaDB plc
Fairfax, VA16 days ago- ...social media campaigns with a focus on technology for Fortune 500 companies, non-profits and federal agencies. Must have strong experience in helping develop and execute powerful PR and social media strategies and campaigns, incorporating both traditional and new...Local areaFlexible hours
Sage Communications
McLean, VA3 days ago - ...paced SaaS environment and enjoys building strong customer relationships while driving execution.The ideal candidate brings strong experience supporting U.S. defense contractors, federal programs, or supply chain risk initiatives, combined with a proven ability to manage...For contractorsSecond jobFlexible hours
TryApplyNow
McLean, VA1 day ago $63.43k - $76.36k
.... Prepare various statistical reports as requested. REQUIRED QUALIFICATIONS: Education: Any combination of education, experience and training equivalent to graduation from an accredited college/university with a bachelors degree in the hospitality industry,...Full timePart timeWork at officeLocal areaFlexible hoursAfternoon shiftNOVA Parks
Annandale, VA3 days ago$50k - $52k
...partnerships, ensuring trial awareness, and providing hands-on training. The ideal candidate brings over 2 years of automotive sales experience, strong communication skills, and proficiency with CRM systems. This full-time position offers a competitive salary range of $50,...Full timeChannel Partners LLC
Fairfax, VA1 day ago$14 per hour
...seeking a Part Time Customer Service Lead to enhance customer service initiatives and lead associates in delivering a great shopping experience. Responsibilities include ensuring professionalism, maintaining operational standards, and coordinating breaks. Candidates must...Hourly payPart timeFlexible hoursBurlington Stores
Fairfax, VA1 day ago$14 per hour
...friendliness, speed of checkout, and customer service remain top of mind. You’ll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities Model company core values, Our Burlington...Hourly payPart timeFlexible hoursNight shiftEarly shiftBurlington Stores
Fairfax, VA5 days ago- A leading pizza delivery service is seeking team members to deliver excellent service and maintain high standards in food preparation. The ideal candidate will be at least 16 years old and possess strong communication and multitasking skills. Responsibilities include making...Full time
- A leading pizza franchise in Alexandria, Virginia, is looking for team members to deliver excellent service and food preparation. Responsibilities include taking customer orders, preparing menu items, and ensuring high customer satisfaction. Candidates must be at least ...Full time
- ...understanding of the retail environment, you ensure the store runs smoothly and efficiently while delivering exceptional customer experience. In this role, you serve as the primary point of contact for all store employees, fostering a motivated and high-performing team....Full timeTemporary workFlexible hours
United Wireless
Fairfax, VAa month ago $18 per hour
...exceptional customer service and resolve customer issues Qualifications ~ Must be at least 18 years of age ~1 year of supervisory experience ~ Ability to effectively motivate others ~ Must be able to stand, bend, walk for long periods of time ~ Must be able to...Immediate startPalm Beach Tan - Gainesville
Fairfax, VA25 days ago$94.4k - $293.8k
...and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration...Contract workLive inWork at officeLocal areaAccenture
Arlington, VA4 days ago- ...fast-paced Restaurant Offer immediate and respectful response to Guest's needs Assist in training of new hires, set the tone for a... ...team environment with shared ownership and responsibility Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager...Full timeImmediate startFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Specialist. Be the first to apply!
