Quality Improvement Specialist

Job Description

Job Description

JOB DEFINITION:Develop and monitor program goals and outcomes and provide quality improvement training for staff to facilitate achievement of goals. EDUCATIONAL REQUIREMENTS:Bachelor 's Degree in health and human servicesMaster's degree with a license in health and human services. (i.e., LMHC, LMSW, LMFT and LCSW) preferred EXPERIENCE REQUIRED:Knowledge of quality management issues. Four years' experience in behavioral health program operations. DUTIES AND RESPONSIBILITIES:Develop and monitor program outcome measures and maintain statistical data on same;Develop and monitor program satisfaction survey process and maintain statistical data on same;Maintain current regulatory guidelines for all licensed programs and monitor program activities against these guidelines;Conduct announced and unannounced audits of randomly selected program records;Participate in investigation of incidents as required;Identify problem areas/specific topics/problematic policies or undesirable outcomes within the department in cooperation with the Directors and senior management staff and assist in developing systems to overcome challenges;Assist and/or participate in training programs for staff utilizing internal and external resources including, but not limited to, experienced staff to offer trainings, outside consultants, printed materials, videos;Participate in task groups and committees that work towards overall agency Quality improvement initiatives.Identify and implement quality improvement trainings and activities as part of professional development goalsComplete QI Training during onboarding and participate in QI refresher training as needed.Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees.Other duties as assigned.BENEFITS:We offer an attractive and competitive benefits package for full time employees which includes but not limited to:MedicalDentalVision$0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided BenefitFlexible Spending Account403(b) retirement planLong Term and Short Term DisabilityLegal PlanDependent Care Expense AccountLife Insurance/Supplemental Life InsurancePet InsuranceHRATraining programs including a Mentorship programEmployees may be eligible for Federal/Public Student Loan ForgivenessCareer growth and Promotional opportunitiesEmployee Perks and Discounts to Broadway shows and more5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more.___________________________________________________________________If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at View phone number on ziprecruiter.com.___________________________________________________________________CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.Awarded Newsday/Dan papers Top Long Island Work Place 2019-2025, 7 years in a row.Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference.It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.'