HR Operations Associate

Job Description

Are you looking for your next opportunity?

Sompo has a unique opportunity for a HR Operations Associate in our Human Resources team.

As the HR Operations Associate, you will help deliver accurate, efficient, and timely HR support across the employee lifecycle, from onboarding through offboarding. Working closely with HR Business Partners, Centers of Excellence (CoEs), HR colleagues, and employees, you will help ensure a seamless employee experience while supporting the day-to-day execution of key HR processes for our North American workforce.

Location : This position will be based out of our Alpharetta, GA office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

• Support HR transactional processes throughout the employee lifecycle, from pre-employment through offboarding

• Coordinate pre-employment background checks and support onboarding activities, including new hire data entry and updates in Workday

• Process employee and organizational updates in Workday, including supervisory organization, job role, position, and compensation changes

• Support employee offboarding, including processing separations and completing related system updates

• Provide day-to-day operational and administrative support to HR CoEs and HR Business Partners

• Respond to employee and HR team requests with accuracy, timeliness, and a strong customer service focus

• Support HR projects and process improvement initiatives as needed

What you’ll bring:

• Demonstrated experience in transactional HR or HR operations, with strong time management and organizational skills

• Experience working with an HRIS; Workday experience strongly preferred

• Excellent written and verbal communication skills with a strong customer service mindset and sense of urgency

• Ability to thrive in a fast-paced, evolving environment and effectively manage changing priorities

• Strong attention to detail, accountability, and commitment to team success

• Demonstrated ability to handle confidential information with discretion and professionalism

• Experience with I-9 and E-Verify processes, HR or employee support ticketing systems (such as Workday Help or ServiceNow), and/or identifying process improvements and operational efficiencies preferred

Salary Range: $50,000 - $70,000 . Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution

• Pharmacy benefits with mail order options

• Dental benefits including orthodontia benefits for adults and children

• Vision benefits

• Health Care & Dependent Care Flexible Spending Accounts

• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children

• Company-paid Disability benefits with very competitive salary continuation payments

• 401(k) Retirement Savings Plan with competitive employer contributions

• Competitive paid-time-off programs, including company-paid holidays

• Competitive Parental Leave Benefits & Adoption Assistance program

• Employee Assistance Program

• Tax-Free Commuter Benefit

• Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand for:

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide. Life at Sompo page

Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.