Branch Manager

• Provide overall leadership and direction for the branch, ensuring alignment with company objectives, operational excellence, and profitable business growth.
• Maintain full profit and loss (P&L) responsibility for branch performance, including revenue growth, profitability, budgeting, cost control, inventory management, and working capital.
• Develop and execute strategic business plans and sales initiatives that drive branch growth, customer retention, and new business development.
• Establish and maintain strong relationships with key customers while collaborating with outside sales personnel to identify opportunities and resolve customer concerns.
• Direct all branch manufacturing operations, including production, quality, maintenance, warehouse, shipping, receiving, and logistics, to achieve safety, quality, cost, and delivery objectives.
• Monitor and improve key operational and financial performance metrics, including EBITDA, gross margin, inventory turns, productivity, on-time delivery, and cash flow.
• Oversee purchasing activities and ensure appropriate inventory levels to support operational efficiency and customer requirements.
• Recruit, coach, develop, and lead branch personnel while fostering a culture of accountability, employee engagement, and continuous improvement.
• Establish performance expectations, conduct performance evaluations, and support employee development and succession planning.
• Ensure compliance with company policies, ISO quality standards, safety requirements, and all applicable federal, state, and local regulations.
• Review branch performance with employees and provide senior leadership with forecasts, market intelligence, and business updates.
• Investigate and resolve customer concerns and quality issues while supporting long-term customer satisfaction.
• Perform other duties as assigned.

Skills

• Strong financial acumen with the ability to manage budgets, profitability, and operational performance.
• Strong leadership, coaching, and team development skills.
• Excellent conflict resolution, decision-making, and problem-solving abilities.
• Strong business development, negotiation, and relationship management skills.
• Knowledge of manufacturing operations, inventory management, and production processes.
• Understanding of materials, product costing, pricing strategies, and margin management.
• Knowledge of customer order processing systems, including Syteline.
• Proficiency in Microsoft Office Suite and sales information systems.
• Excellent verbal, written, and presentation skills.
• Ability to develop accurate and competitive quotations.
• Ability to prioritize multiple projects while meeting deadlines in a fast-paced environment.

• Required: Associate's degree in Business Administration, Engineering, Manufacturing, or a related field, or an equivalent combination of education and experience.
• Preferred: Bachelor's degree in Business Administration, Engineering, Marketing, or a related field.

• Required: Minimum of seven (7) years of progressive sales experience.
• Required: Minimum of three (3) years of leadership or management experience within a manufacturing environment.
• Preferred: Previous experience as a Branch Manager.
• Preferred: Experience in the fluid sealing, gasket, or industrial distribution industry.
• Preferred: Experience working within ISO 9001 quality management systems.
• Preferred: Experience supporting the oil & gas, petrochemical, power generation, or renewable energy industries.

• Ability to access and navigate all areas of the facility.
• Ability to travel domestically and internationally as business needs require.
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to communicate effectively with employees, customers, and leadership, including delivering presentations to small and large groups.
• Ability to occasionally lift up to 25 pounds.
• Ability to stand, walk, bend, and climb stairs throughout the facility as needed.

• Salary: $102,000 – $126,000 annually, based on experience and qualifications.
• Performance-based bonus opportunity available.
• Medical, dental, and vision insurance.
• Company-paid life insurance and short-term disability coverage.
• Optional supplemental insurance plans.
• 401(k) with company match.
• Paid time off (PTO) and paid holidays.
• Employee Assistance Program (EAP).