Loan Servicing - Real Estate Loan Servicer II

Join a respected, member-focused credit union where your mortgage servicing expertise makes a direct impact.

Mission Federal Credit Union is seeking an experienced Real Estate Loan Servicer II to support our Mortgage Loan Servicing team. This is not an entry-level role - we are looking for someone with prior mortgage or real estate loan servicing experience who is ready to grow their career within a collaborative and highly respected financial institution.

This position is ideal for a servicing professional who enjoys solving problems, managing complex loan servicing activities, and working in an environment that values accuracy, compliance, and exceptional member service.

If this sounds interesting to you, below are a few more details:

• Board and audit new real estate loans for accuracy and completeness
• Process and manage loan servicing activities including subordinations, loan modifications, PMI removals, escrow holdbacks, and balloon maturities
• Handle member servicing requests including SCRA and CMVC requests
• Research and resolve servicing issues while ensuring compliance with investor, regulatory, and credit union guidelines
• Communicate directly with members and internal departments to deliver an exceptional member experience
• Maintain accurate servicing records and documentation
• Support operational quality, compliance, and servicing accuracy across the portfolio

Here is what we are looking for:

Required:
• Minimum 3 years of mortgage or real estate loan servicing experience
• Working knowledge of mortgage servicing operations, loan documentation, and regulatory requirements
• Strong attention to detail and ability to manage multiple priorities independently
• Excellent communication, problem-solving, and organizational skills

Preferred:
• Experience with MSP, Symitar, or Servicing Director
• Credit union or financial institution servicing experience
• Familiarity with escrow administration, investor guidelines, and mortgage servicing processes

What we offer:

• Great team!
• You can't beat a role in sunny San Diego!
• 18 days of PTO in your first year plus 12 holidays a year!
• 6% 401(k) match
• Full benefits package including medical, dental, vision, life insurance, etc.

If this sounds like an amazing opportunity to you (because ya, it is!), we want to hear from you!

Base Pay/Salary : $20.00 - $26.00 an hour*

*Actual base pay within this range will be determined by several components, including but not limited to, relevant experience, internal equity, skills, qualifications, and other job-related factors permitted by law.


Your privacy is very important to Mission Federal Credit Union. The California Consumer Privacy Act ("CCPA")/ California Privacy Rights Act (CPRA) requires Mission Federal Credit Union to inform California residents, including job applicants, of the categories of personal information we collect and the purpose for which the personal information will be used. This job applicant notice and the CCPA/CPRA notice provides the disclosures required by the CCPA/CPRA and applies only to applicants who are subject to the CCPA/CPRA.


Mission Federal Credit Union is an Equal Opportunity Employer. All applicants will receive consideration without regard to race, sex, color, creed, religion, age, marital status, sexual orientation, national origin, physical or mental disability, veteran status, or any other class protected by law. INDMF #LI-Onsite