Operations and Policy Analyst [Remote]

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations and Policy Analyst based in the United States.

This role plays a key part in ensuring that complex public programs and tax systems operate efficiently, accurately, and in alignment with evolving legislative requirements.
You will analyze systems, policies, and legislative changes to identify operational impacts and recommend improvements that enhance performance and compliance.
The position blends policy analysis, systems thinking, and cross-functional coordination across technical and program teams.
You will act as a bridge between business needs and IT implementation, ensuring that system changes are well-defined, tested, and effectively deployed.
A strong focus is placed on evaluating automated processes, identifying issues, and supporting continuous improvement across tax-related systems.
The environment is structured, mission-driven, and highly collaborative, with an emphasis on public service and operational excellence.
Your work will directly support the accuracy and efficiency of critical state-level revenue operations.

Accountabilities

You will be responsible for analyzing operational systems, supporting policy implementation, and ensuring that tax-related platforms function effectively and align with legislative and program requirements.

• Evaluate automated systems and identify issues impacting functionality, efficiency, and accuracy in tax processing workflows.
• Coordinate system changes with IT and business teams, ensuring proper testing, validation, and production readiness.
• Analyze legislative proposals and determine operational and fiscal impacts on systems and administrative processes.
• Translate business and policy requirements into system specifications and actionable technical improvements.
• Support system testing activities, including test scenario development, validation, and acceptance of implemented solutions.
• Identify training needs and communicate system changes clearly to internal staff and stakeholders.
• Monitor and track system issues and improvements, contributing to ongoing optimization of program performance.

Requirements

The ideal candidate brings strong analytical capability, experience working with systems and policy analysis, and the ability to translate complex regulatory requirements into operational solutions.

• Bachelor’s degree in Business, Public Administration, Social Sciences, Finance, Political Science, or related field; or equivalent combination of education and experience (approx. 5 years).
• Experience in evaluative, analytical, and planning roles involving complex systems or programs.
• Ability to analyze legislation, interpret policy impacts, and assess operational/system changes.
• Experience in system testing, including test case creation, validation, and collaboration with technical teams.
• Strong communication skills with the ability to explain complex policies and system changes to diverse stakeholders.
• Ability to work cross-functionally with IT, leadership, and program teams in a structured environment.
• Strong organizational skills with the ability to prioritize tasks, manage projects, and produce high-quality analytical outputs.

Benefits

• Competitive salary range: $5,458 – $8,352 per month
• Comprehensive medical, dental, and vision insurance coverage
• Public pension and retirement benefits
• Paid holidays, vacation leave, sick leave, and personal business days
• Optional benefits including life insurance, disability coverage, and flexible spending accounts
• Deferred compensation savings program
• Stable, mission-driven public sector work environment
• Hybrid work eligibility for in-state candidates in Oregon

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.