Product Owner (Hybrid OR Remote- Raleigh or Jersey City)

Overview With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. We are seeking a forward-thinking Product Owner who thrives in a fast-paced, Agile environment and brings strong experience managing complex work with cross-team dependencies. This role is the ‘voice of the customer’ within the Agile development team and is responsible for supporting the optimization of business outcomes and product development process on our digital transformation efforts. This role will own the product/team delivery roadmap, manage relationships and stakeholder communications, maintain product strategy and business alignment in delivery team backlog and work to deliver results quickly. This role acts as the triangulation liaison and primary communication link between product manager, business/stakeholders and the Agile development team, ensuring the sprint deliverables aligns with business user needs and meets customer expectations within an agile framework. Location Hybrid, 3 days onsite per week. Raleigh, NC is strongly preferred. Jersey City, NJ may be considered as a secondary location based on business need. We are also open to remote candidates located on the East Coast. Responsibilities Product Backlog Management: Create, maintain, and prioritize the product backlog, ensuring items align with product vision and strategy to meet business objectives, and reflect evolving business needs and priorities aligned to business outcomes. Include user stories, enablers and defects with work ready for the team to execute. Accept stories while confirming they meet approved standards, acceptance criteria and definition of done to ensure quality. Ensure the backlog supports architectural runway. User Story Refinement: Ensure user stories are clear, concise, and well-defined to accurately represent the business need and fit with the product strategy, with clear direction and ability to facilitate development. Break down stories into small parts, clarify details and ensure usability. Prioritization: Collaborate with the product manager to ensure the team focuses on the highest value work based on business needs, product strategy and/or initiative delivery and user feedback. Ensure the backlog reflects the vision and delivery roadmap and proper sequencing based on high value. Team Collaboration: Facilitate communication and collaboration between the development team, designers, and other stakeholders. Sprint and Increment Planning: Collaborate with the domain product manager and development team to define sprint goals, select user stories, and facilitate sprint planning aligned with team capacity. Communicate the vision during planning to prepare teams to execute and deliver solutions. Acceptance Criteria: Define clear acceptance criteria for each user story to ensure quality and delivery expectations are met. Release Management: Plan and manage product releases in line with the domain’s product and/or initiative delivery strategy. Facilitate frequent team conversations to resolve questions, manage dependencies and communicate emerging priorities as stories are implemented. Metrics and Analysis: Track and analyze key product metrics to measure success and identify areas for improvement. Regularly check progress toward meeting story acceptance criteria and ensure quality standards are met, including Definition of Done and nonfunctional requirements. Collaborate with the team to identify and fix quality issues. Qualifications Requirements Excellent written and oral communication skills, including the ability to influence and present complex, technical information to varying stakeholder groups, gather and provide feedback, and effectively engage with diverse teams across the organization. Proven experience in a product owner role in the development of large-scale commercial and specialty systems (DuckCreek, Guidewire, Unqork, UW Platforms, Submission & Clearance Systems, Extraction or AI-driven platforms, etc.) and demonstrated value creation and business outcomes. Ability to lead, partner and guide multiple Agile teams (Dev, QA, Design) and business teams in achieving product goals and resolving conflicts. Experience developing productive relationships across the organization. Ability to empathize with users and advocate for their needs aligned with the domain’s product strategy and translate user stories for execution with development teams. Advanced technical and business acumen to articulate business outcomes and translate into technical user stories for various development teams. Ability to convey complex, technical concepts to non-technical audiences. Proficiency in teamwork, interpersonal skills, communication, technical, problem solving, continuous improvement and service skills. Self-starter with flexibility, accountability, and adaptability. Ability to work independently with minimal guidance and work with ambiguity. Able to balance and drive progress across multiple development teams. Experience with Agile frameworks like Scrum and SAFe and tools such as JIRA, Confluence, MIRO and other product management tools. Deep understanding of commercial and specialty insurance product lifecycle. Education and Experience Bachelor’s Degree in related field. Certified Scrum Product Owner and/or SAFe POPM certification strongly preferred. 5-7 years’ experience in Insurance, Product Owner with IT development teams in Agile delivery through the software development lifecycle using Agile/Scrum/SAFe frameworks or related roles. Compensation and Benefits For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $100,000 - $150,000/year Total compensation will consider location, scope & responsibilities, qualifications, talent availability & specialization, and business needs. The pay range may be modified in the future. Arch is committed to helping employees succeed through comprehensive benefits including multiple medical plans, dental, vision and prescription coverage; a 401(k) with generous matching; PTO starting at 20 days/year; up to 12 paid holidays per year plus 2 paid days of Volunteer Time Off; life and disability insurance; Paid Parental Leave; Student Loan Assistance and Tuition Reimbursement; Backup Child and Elder Care; and more. Click here to learn more about benefits. How to Apply Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert by creating an account and opting in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team. 14400 Arch Insurance Group Inc. #J-18808-Ljbffr