Lead Host - Karbach Brew Pub

Lead Host

Dreaming big is in our DNA. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together when we combine your strengths with ours is unstoppable. Are you ready to join a team that dreams as big as you do?

Location: Karbach Restaurant & Patio

Position Type: Full-Time

At Karbach, our beer is Crafted for Fun, and we think where you work should be too. We don't take ourselves too seriously, but you can be damn sure we take our beer seriously. And like our beer, we strive for our workplace to bring all kinds of people together. Whether our folks are brewing beer, operating behind the scenes, or serving in our pub, it's their passion, grit, and attitude that make it all happen. We make quality beer and hire quality people. We are an equal opportunity employer, accommodations are available upon request.

Position Overview

Karbach Brewing Company is looking for a dynamic and hospitality-driven Lead Host to join the team at Karbach Restaurant & Patio.

As the Lead Host, you are the face of our restaurant and the quarterback of the front door. You set the tone for every guest experiencewelcoming guests in, managing the flow of the dining room, and ensuring smooth communication between the front-of-house team.

This role is ideal for someone who thrives in a high-energy, fast-paced environment, enjoys leading a team, and takes pride in delivering exceptional hospitality.

Key Responsibilities

• Greet and acknowledge every guest with energy and professionalism
• Create a welcoming, organized, and engaging first impression
• Guide guests through seating options across the restaurant and patio
• Handle guest questions, concerns, and special requests with confidence
• Own and manage the waitlist, providing accurate and realistic wait times
• Control the pace of seating to support both service flow and kitchen efficiency
• Maintain awareness of table status, server sections, and overall restaurant volume
• Balance seating to ensure strong, consistent service across all areas
• Lead the host stand and set the tone for urgency, hospitality, and professionalism
• Act as the communication hub between hosts, servers, bartenders, and support staff
• Step in to assist with bussing, running food, or guest needs during peak times
• Help resolve guest concerns and partner with management when needed
• Confidently speak to Karbach's food menu, craft beers, and retail offerings
• Promote to-go orders, packaged beer, and retail merchandise
• Enhance the guest experience through thoughtful recommendations and brand knowledge
• Maintain a clean, organized, and fully stocked host stand
• Answer phones promptly and professionally
• Take and manage to-go orders (phone and in-person), quoting accurate pickup times
• Communicate menu updates, limited items, and 86'd products to guests and team members

Qualifications

• Previous host or front-of-house experience required; leadership experience preferred
• Strong communication and organizational skills
• Ability to multitask and stay composed in a high-volume environment
• Positive attitude with a guest-first mindset
• Reliable, punctual, and team-oriented
• Ability to stand and move for extended periods

What We're Looking For

• A confident leader who takes ownership of the front door and guest flow
• Someone who thrives in a lively, beer-forward restaurant environment
• A team player willing to jump in and support all areas of the operation
• A professional who leads with energy, urgency, and genuine hospitality

Benefits & Perks

• Flexible scheduling
• Employee discounts on food, beer, and retail
• Growth opportunities within Karbach Brewing Company
• Fun, fast-paced, and team-oriented work environment