Senior Applications Engineer

Requisition Number: 74123 The company built on breakthroughs. ​  Join us.​ Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​ How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​ ​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​ Come break through with us. Corning’s businesses are ever-evolving to best serve our customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, automotive, and solar markets. We are changing the world with: Trusted products that accelerate drug discovery, development, and delivery to save lives Damage-resistant cover glass to enhance the devices that keep us connected Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light Precision glass for advanced displays to deliver richer experiences Auto glass and ceramics to drive cleaner, safer, and smarter transportation Solar polysilicon, wafers, and innovative photovoltaic modules, enabling low-cost solar energy solutions

SCOPE/PURPOSE OF POSITION:

This position is responsible for providing technical customer support and gaining deep applications understanding of key accounts for Corning’s Precision Optics business acting as the interface between internal engineering teams and the customer.

ROLES AND RESPONSIBILITIES:

Develop deep understanding of Corning’s precision optics products, including critical product specifications, manufacturing processes with a focus on customer integration and use cases. Utilize optics background to dive into customer applications, understand challenges and product requirements as well as technology roadmaps to identify new business opportunities. Provide front-line support for customer inquiries related to a broad portfolio of existing products. Evaluate new inquiries against existing capabilities, coordinating with engineering and development resources as needed. Work collaboratively with global customer account and business/regional leaders to develop relationships within customer’s engineering, development, and operations organizations to advance Corning’s business position, increase customer satisfaction and collect market intelligence to ensure long term growth. Work actively with internal operations, engineering, and development groups to represent or interpret customer viewpoint and identify win-win strategies in support of cost reduction, lead time reduction, and performance improvements. Analyze and articulate product performance including reliability, yields, risk assessments to improve business performance. Requires leading efforts to develop new methodologies, collect and interpret data, and report out to internal and external stakeholders. Provide technical support to the customer in response to product or process change requests, quality issues, and operational escalations in a timely manner. Participate or lead regional effort in new/next-generation project development

REQUIRED QUALIFICATIONS

Bachelor’s degree (BS) in Physics, Optical Engineering, or related discipline Master’s degree (MS) in Optics or Engineering or Material Science preferred 5+ years of relevant work experience in applications or product engineering role Knowledge of semiconductor or related industry, preferably in a customer supporting role Experience working in an optical engineering role with direct involvement in optical design. Excellent internal/external communication and presentation skills with the ability to articulate complex technical ideas, tailoring communication to given audience. Demonstrated ability to conceptualize complex specification and application requirements and articulate to internal/external stakeholders to initiate new product development or implement product changes. Ability to coordinate effectively within internal cross functional teams within a matrix organization. Customer-oriented with a strong desire to solve problems. Ability to build and maintain effective working relationships with commercial and engineering teams. Proven experience effectively prioritizing workload to meet deadlines and work objectives. Well-organized and able to work independently in a stressful environment. Ability to influence cross-function organizations, such as commercial, engineering and development. Strong technical acumen and commercially driven. Desire to “roll up sleeves” to work directly with customers and internal project teams.

DESIRED SKILLS

Strong fundamental understanding of optics and optical systems. Familiarity with semiconductor inspection equipment. Experience handling effective specification negotiations. Knowledge of reliability engineering as well as product and process change management. Ability to engage and build relationships with different levels of internal and external organization. Demonstrated leadership skills and experience managing a globally based and multi-disciplinary team.

TRAVEL:

Up to 25% – Both domestic and international. This position does not support immigration sponsorship. The range for this position is $96,254.00 - $132,349.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. A job that shapes a life. Corning offers you the total package. Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one. Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win. As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service. Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family. Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions. We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status. Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at View email address on click.appcast.io.