HVAC Truck Based Sr Controls Technician

Overview Build your best future with the Johnson Controls team. As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future. Our teams support many industries worldwide. You will have opportunities to develop yourself through meaningful service work and learning opportunities, focusing on physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering culture where your voice and ideas will be heard. What We Offer Competitive salary Incentive programs for referral leads and quoting planned service agreements or L&M with up to 6% payout of the sale value Paid vacation, holidays, and sick time – 10 days of vacation in the first year Comprehensive benefits package including 401K, medical, dental, and vision – available day one Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Link to a brief overview: What You Will Do Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning, and general servicing of systems (including detailed troubleshooting). Responsible for high levels of customer satisfaction through on-site interaction. With a high level of technical competence, mentors control technicians, service technicians, and mechanical technicians on building automation activities. Properly completes required project and service documentation. Provides our customers with the highest level of service to solve building inefficiencies and resolve service-related items. Acts as a trusted advisor to provide solutions and outcomes at the time of service. How You Will Do It Diagnoses and repairs complex control systems malfunctions requiring extensive knowledge of electronic or digital controls systems and ability to test and modify system software. Consults with the customer through data gathering and site assessments. Provides field proposals for retrofits, upgrades, or enhancements to existing equipment. Assists sales by providing technical recommendations for leads. Manages assigned work to ensure professional and efficient execution of time and customer satisfaction. Reports problems or changes to management. Interfaces with branch manager, service manager, service project manager, or subcontractors on projects to coordinate activities ethically and professionally. Provides sketches of field changes and discrepancies for engineering corrections and drawings. May assist with job layouts and bid proposals. Communicates with customers on arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customers to understand operating problems and informs on service provided, outstanding issues, and recommended system enhancements, upgrades, and replacements. Promotes add-on work. Adheres to Johnson Controls and customer safety standards. Provides safety leadership and instruction to all controls technicians in the branch. Promotes safety awareness with subcontractors onsite. Trains customer in control systems operations. Delivers manuals and documentation as required. Provides mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems. Coaches and trains the technical workforce on non-complex, non-critical equipment. Compiles job documentation such as certificates of completion, training forms, training certificates, and punch lists. Conducts self-study to improve and maintain technical proficiency in company product lines. Completes certifications as required. Performs other duties related to installing, commissioning, and servicing building controls and facilities management systems and energy management systems, as assigned. Assists in design and configuration of building control systems as defined by contract documents. Creates flow diagrams, sequence of operations, bill of materials, network layouts, and electrical schematics as required. Assists in developing and testing software programs necessary to operate the system per project requirements. Compiles as-built and close-out documentation for projects. Assists in coordination and creation of necessary drawings and equipment schedules for submittals and installation. Assists in selecting, ordering, and tracking materials for assigned projects. Coordinates factory-mounting processes to meet factory and project schedules. Assists in loading and commissioning all system and network-level controllers. Validates complete system functionality and troubleshoots with subcontractors and other trades to ensure proper operation. May provide field change information to the project team for as-built drawings and software. Keeps management and contractors or customers informed of job progress and issues. Assists in site-specific training for owner/operator on the total building control system. Participates in release meetings with the project field team. Provides recommendations and solutions to improve facility efficiency, including upselling opportunities, and provides quotes to support recommendations. Required What We Look For Be a dedicated member of a North America Branch team willing to learn and be responsible for system troubleshooting, repair, and aftermarket services for a fast-growing business. Minimum of four (4) years of Commercial Controls troubleshooting experience in the HVAC industry (buildings, chiller plants and systems). Vocational school program graduate or an associate's degree in a technical field, or two years of experience servicing electronic and/or mechanical systems. Demonstrated ability to install and/or service electronic control systems and HVAC equipment. Effective communication skills to represent Johnson Controls on customer sites. Ability to explain technical information to technical and non-technical people. Demonstrate effective writing skills and understanding of programs and software applications. Knowledge of control theory, automatic temperature controls, building automation systems, and other building subsystems. HIRING HOURLY RANGE: $28-40 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data). This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. If you believe your background warrants consideration beyond the stated range, apply. We may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at #J-18808-Ljbffr Johnson Controls