Program Specialist

Job Description
Job Title: Program Specialist


Department: Youth Leadership & Workforce Development


Program: Multiple

Reports to: Director of Youth Leadership & Workforce Development

Position Supervised: None


Employment Class: Full-Time/Regular/Exempt

Workdays: Monday - Friday (*workdays can vary based on programming needs)

Customary Hours: 8:30 to 5:00 (*hours can vary based on programming needs)

Position Summary:

The Program Specialist will be responsible for the execution of all program activities and will assist in the identification, development and delivery of educational programs and initiatives; will ensure all are consistent with the mission, vision and values of the Columbus Urban League.

Duties & Responsibilities:

• Program Leadership & Implementation - Lead the planning, execution, and evaluation of program activities, ensuring strategic alignment with organizational priorities, funding requirements, and performance benchmarks.
• Participant Support & Development - Serve as the primary resource and advocate for program participants, delivering advanced guidance, tailored resources, and professional growth opportunities.
• Community & Stakeholder Partnerships - Develop and sustain strong, strategic relationships with community organizations, volunteers, funders, and external partners to expand program reach and impact.
• Event & Training Management - Oversee the planning and delivery of trainings, workshops, and events, including curriculum input, logistics oversight, and quality assurance of materials.
• Data & Documentation Management - Maintain accurate records, track program outcomes, and ensure compliance with program requirements.
• Marketing & Communications Support - Assist in the development and distribution of program materials, outreach campaigns, and newsletters to promote engagement.
• Budget Oversight & Resource Allocation - Monitor program budgets and ensure efficient use of resources and materials.
• Cross-Functional Collaboration - Partner with other departments to integrate services, share best practices, and leverage resources for maximum program effectiveness.
• Compliance & Quality Assurance - Ensure adherence to organizational policies, funding regulations, and safety standards.
• Program Evaluation & Innovation - Lead efforts to collect participant feedback, analyze trends, and recommend program enhancements for continuous improvement.
• Team & Volunteer Leadership - Coordinate, mentor, and provide direction to volunteers, interns, and program staff, fostering a high-performance and collaborative environment.

Other Duties as Assigned.

Experience and Skills
Education and Experience:

Education:

• Bachelor's degree in business, nonprofit management, communications, or related field preferred.
• Equivalent experience may be considered in place of a degree.
• Willingness and ability to obtain other certifications as necessary.

Experience:

• 2-3 years of experience in program coordination, event management, or entrepreneurship support.
• Prior experience working in a nonprofit, social services, education, or workforce development organization.
• Experience organizing trainings, workshops, and special events, including handling logistics and registration.
• Previous experience facilitating effective communication between internal teams, community partners, and program participants.

Required Skills and Abilities:

Communication Skills:

• Ability to read, write, and speak English proficiently
• Effective and professional verbal and written communication skills
• Strong interpersonal and customer service skills
• Ability to work with individuals from all backgrounds with varying needs

Technology and Compliance:

• Proficiency with Microsoft 365 (MS Suite, Teams, OneDrive, SharePoint, etc.)
• Commitment to compliance and ethical standards
• Experience with videoconferencing systems (e.g., Webex, Zoom, Teams, etc.)

Time Management and Organization:

• Ensures accuracy, efficiency, and consistency across all tasks
• Works independently with the ability to handle multiple tasks
• Manages workload effectively and delivers results in a timely manner
• Ability to multitask, prioritize, and deliver under tight timelines

Work Environment:

• While performing the duties of this job, the employee is regularly required to talk, hear, and see.
• The employee must occasionally lift and/or move up to 50 pounds.
• The noise level in the work environment is usually moderate to low.
• The employee is required to occasionally travel to different work sites and community events as needed.
• Professional business attire and appearance required.