Assistant Community Manager

Company Overview: Asset Living is a third‑party management firm that fosters thriving communities nationwide. Founded in 1986, we have decades of experience delivering exceptional value to our partners. Our portfolio spans multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing across the country. Asset Living is a fast‑growing company that values diversity, innovation and results. We believe in teamwork, collaboration and continuous improvement to create an environment where every voice is heard and every idea is valued. Our culture is recognized as one of the nation’s Best and Brightest Places to Work. We are a member of The Institute of Real Estate Management and a recognized Accredited Management Organization. Join us to be part of a dynamic, growth‑focused team that drives excellence in real estate and community management. Assistant Community Manager The Assistant Community Manager, under the supervision of the Community Manager, oversees daily operations and financial functions of a housing community. Key duties include rent collection, financial reporting, operations management, staff supervision, leasing, maintenance, administration and risk management. The role ensures compliance with company policies, fair housing guidelines and safety standards. Essential Duties & Responsibilities Financial Management Post all payments and income from applicants, residents and non‑current residents accurately and promptly. Process and reconcile daily account receivables. Monitor bad debt, issuing late notices, contacting residents and guarantors, and filing evictions. Help the property meet budgeted revenues, expenses and net operating income. Post charges to resident accounts, including bill‑back of utilities where applicable. Execute all month‑end closing procedures and reporting. Maintain accurate records and audit resident files for correctness. Walk units and post move‑out charges, statements and security deposit refunds. Personnel Management Attend onsite daily as required. Screen, hire, train, coach and develop onsite staff using consistent techniques and company directives. Provide ongoing training, coaching, counseling and guidance in compliance with Asset training benchmarks. Promote staff harmony and quality performance through support and effective leadership. Ensure staff compliance with company policies and procedures. Oversee leasing techniques to secure closures, document leases and maintain accurate reporting. Implement marketing strategies from the annual marketing plan. Address resident complaints, concerns and requests to ensure satisfaction. Develop and implement resident retention programs such as functions, promotions and newsletters. Show, lease and move in prospective residents effectively. Administrative Management Deliver excellent customer service and monitor maintenance response times. Maintain property appearance, ensuring repairs are completed promptly through regular inspections. Assist with supervision of all business functions related to operations. Plan and manage property resources, equipment and supplies efficiently, including obtaining bids and pricing from vendors. Education / Experience High School Diploma or equivalent; Bachelor’s degree preferred. Two years experience in the housing industry, or one–two years related experience and/or training, or an equivalent combination of education and experience. Basic computer skills and awareness of onsite software functions. Fundamental knowledge of Fair Housing Laws and OSHA requirements. Physical Requirements Regularly required to stand, sit and perform repetitive hand motions; ability to assess accuracy and neatness of work. Frequent movement across work sites, including ascending/descending ladders, stairs, scaffolding and other equipment. Move objects up to 25 lbs, operate machinery or power tools, use motor vehicles or golf carts, work overtime and during emergencies. Work in varied environments including outdoors, confined spaces and with hazardous chemicals. Salary Range Salary Range: $28 per hour to $31 per hour At Asset Living we consider a variety of factors in compensation decisions, including skills, background, training and certifications. Full‑time employees receive a comprehensive total rewards package that includes medical, dental, vision, life, accidental and disability insurance, 401(k) with employer matching, commissions and performance bonuses where applicable, paid sick days and company holidays. This job description is a guide of expected duties but is neither complete nor permanent. It may be modified at any time, and additional duties may be assigned without notice. The position is safety‑sensitive and may be subject to further compliance requirements. #J-18808-Ljbffr Asset Living