Senior ServiceNow Business Analyst

LinkedIn Must needed


Direct line phone no Must needed

Must be within 50 miles of Washington D.C. & be a U.S. Citizen


Hybrid and schedule is to be determined.

Personnel Qualifications
• At least five years of experience performing the functions associated with this labor category
• Experience with software development lifecycles (SDLCs), including DevOps, Agile, Lean, Iterative, or Waterfall.
• Strong technical foundation and knowledge of the ServiceNow platform
• Proficient analysis skill and capability to identify downstream implications
• Exceptional communication skills
• The ability to develop and forge strong relationships and build consensus among competing stakeholders
• Experience leading and facilitating business process review efforts, including evaluating business processes, anticipating requirements, and uncovering areas for improvement.
• Excellent planning, organizational, and time management skills.
• Exceptional requirements elicitation and facilitation skills.
• Exceptional analytical and conceptual thinking skills.
• In-depth understanding of requirements traceability.
• Gather critical information from meetings with various stakeholders and producing useful reports.
• Document the results of business process reviews, develop, and communicate optimization strategies to team members and management.
• Effectively conduct meetings and presentations to share ideas and findings.
• Work closely with business clients, technical staff, and management.
• Ensure solutions meet business needs and requirements.

Capabilities
• Represents project stakeholders throughout planning, development, and release processes.
• Owns the relationship with project stakeholders to identify, model, and document business, process, and data requirements.
• Works with Platform Support Team to develop release estimates.
• Supports Platform Support Team in understanding business and test requirements.
• Translates technical complexities to project stakeholders, ensuring understanding of design decisions.