Human Resources Generalist

POSITION OVERVIEW: The HR Generalist at World's Finest Chocolate plays a pivotal role in ensuring the best possible employee experience throughout the entire employment lifecycle. This position is responsible for executing and continually improving a broad range of people services and tasks in alignment with our core values, policies, and procedures and in accordance with Federal and State Labor laws.

KEY RESPONSIBILITIES: Proactively address employee relations concerns, quickly help in resolving interpersonal conflicts, and coach both managers and employees in nurturing positive work relationships and fostering a positive work environment.

Supports the HR Director or HR Manager in conducting investigations of employee-related matters as required, with a high degree of empathy, objectivity, professionalism, and tact in a timely manner.


Assists employees and managers through performance management processes, including goal setting, feedback sessions, and performance evaluations.

Support the implementation of employee engagement initiatives to foster a positive and inclusive work environment.

Assist in talent acquisition efforts, including sourcing, screening, interviewing, and the assessment and selection process of candidates.

Execute and facilitate onboarding programs, such as day one orientation, to ensure new employees have a smooth transition into their roles and the company culture.

Support employee development programs to support career growth and skill enhancement.

Support the implementation of strategies to promote employee well-being and work-life balance.

Assist in conducting regular employee assessments or surveys and participate in designing and developing strategies to enhance our employee experience at World's Finest Chocolate.

Facilitate conversations and deliver presentations to groups on various HR-related topics.

As needed or requested, take on additional responsibilities outside the day-to-day responsibilities of this role. We strive to be an agile, dynamic team, and given our size, we are sometimes called to work in areas outside our comfort zone.

Key Competencies and Characteristics:

• Understanding of Federal and State Labor laws and regulations.
• Excellent communication and interpersonal skills.
• Ability to build and maintain positive relationships with employees at all levels of the organization.
• High level of integrity and confidentiality.
• Takes initiative and has a continuous improvement mindset

Required Experience and Qualifications:

• Bachelor's degree in human resources management, Business Administration, Psychology, or related field (master's degree a plus).
• 4+ years of progressive HR or related experience, with a focus on employee relations, onboarding, engagement, talent acquisition, and performance management.
• Experience in resolving interpersonal conflicts and coaching both managers and employees.
• Experience in the hiring, screening, and interviewing process, and coordinating assessment and selection processes.
• At ease and experienced in facilitating conversations and presenting to groups of all sizes.

Preferred Experience and Qualifications:

• Experience or involvement in conducting investigations.
• Experience in a manufacturing or similar environment is highly desired.
• Spanish language ability, both verbal and written, is highly desired

Compensation & Benefits

• Wage Range: $75,000 to $90,000
• Win as One Bonus Target: 5% based on company and/or individual performance
• Paid Time Off
• Medical/Dental/Vision insurance
• Mental Health Support
• Wellness Program
• 401k Matching
• HSA/FSA
• LifeLock Identity Theft Protection
• STD/LTD
• Life Insurance
• Tuition Reimbursement
• ESOP

EQUAL OPPORTUNITY EMPLOYER

World's Finest Chocolate is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. We celebrate diversity and are dedicated to providing an environment of respect and inclusivity for all employees.