Medical Practice Administrator

Job Title: Dental Practice Manager Operations ProSmile is the fastest growing dental organization on the East Coast and Midwest. Our premier DSO is led by world class dentists who understand what highly skilled dentists and dental professionals need to grow a practice while focusing on delivering the best-in-class clinical care to their patients. We offer up-to-date equipment and technology, experienced and friendly staff, and dentists who truly care about their patients, as well as competitive pay and, where applicable, a benefits package that includes medical, dental, vision, 401(k), training, and career growth opportunities. The Dental Practice Manager plays a pivotal role in ensuring the smooth and efficient operation of the dental practice. Responsible for overseeing administrative tasks, financial management, and staff coordination, the Dental Practice Manager services as a central point of contact for both internal team members and external stakeholders. This role involves managing schedules, handling patient inquiries, maintaining records, and implementing office policies and procedures. The Dental Practice Manager also collaborates with dentists and other staff to optimize patient care delivery and enhance the overall patient experience. Serves as an office facilitator for all personnel by acting as liaison between office and Corporate and provides positive leadership Maintains collection controls and systems Monitors overall expenses in the office Oversees daily closeout functions as well as daily deposit with the corporate office Evaluates work performance of subordinates and mentors, counsels, and provides discipline when necessary 5+ years work experience in a dental or medical office with at least 1+ years as supervisor or management level with direct reports required ~ Strong customer service orientation towards patients and staff ~ Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed ~ Experience using Outlook, Word, Excel required ~ High School diploma or GED required Strong customer service orientation towards patients and staff. Ability to use independent judgement and to manage and impart confidential information. At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): Medical Insurance : Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks. Dental Insurance: Flexible Spending & Health Savings Accounts : Pre-tax savings accounts for medical, dependent care, and healthcare expenses. Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans. Employee Assistance Program (EAP) Identity Theft & Fraud Protection Legal Support Services Discount Programs (including pet insurance, travel, theme parks, electronics, etc.) Financial Wellness and Planning Tools Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may need to travel to healthcare practices. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.