Team Leader

Team Leader

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Part-time team member closing or weekday lunches 3x per week starting at $15/hr with up to $16.50/hr once fully trained. Full-time team member starting at $15.75/hr with up to $17.25/hr once fully trained. $18.90/hr full-time team leader. $17.85/hr part-time team leader. $12/hr non-closing part-time. $9/hr under 16 years old. MUST BE 16+ YEARS OLD TO WORK IN THE KITCHEN. Pay rate is based upon availability during the school year, not summer months. We do not hire for seasonal work only.

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close availability, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Open and/or closing availability required
• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.