Customer Logistics Manager

Customer Logistics Manager The Customer Logistics Manager will oversee the day‑to‑day operations within an assigned function and is responsible for all aspects of Operations and Account Management in our Dedicated Transportation Solutions business vertical. The role includes leadership of direct reports and attainment of daily operational goals within the assigned functional area. Essential Functions Customer service satisfaction and expectation management Staffing performance management and development of exempt and non‑exempt employees Manage day‑to‑day planning and scheduling Health and Safety Management State/Local/Federal regulations compliance Additional Responsibilities Performs other duties as assigned. Skills and Abilities Ability to work within international functional teams High level analytical ability where problems are unusual and difficult Demonstrated technical and professional skills in job‑related area Off‑shift support in the event of critical customer network disruption or crisis Makes decisions in a timely manner Strong oral and written communication skills Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Ability to work independently and as a member of a team Flexibility to operate and self‑driven to excel in a fast‑paced environment Capable of multi‑tasking, highly organized, with excellent time management skills Detail oriented with excellent follow‑up practices Qualifications H.S. diploma/GED required Bachelor's degree in Business, Logistics, Supply Chain preferred Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required One (1) year or more direct supervisory/leadership experience required Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required; advanced required Logistics industry knowledge advanced required Knowledge and understanding of Customer/Company local and Federal regulations: advanced required Fundamental knowledge of Supply Chain Management components: intermediate required Strong knowledge of Manufacturing and Production: advanced required Benefits Comprehensive training and the ability to continue your professional development Regional and local Ryder resources to help guide and support as we grow this offering The stability and peace‑of‑mind that comes with working for a World‑Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide 12 weeks paid maternity leave Additional day of Paid Time Off for Military Veterans Compensation Information Pay Type: Salaried Minimum Pay Range: 68k Maximum Pay Range: 70k Benefits Information: For all Full‑time positions only, Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax‑advantaged 401(k) retirement savings plan. Equal Opportunity Employer Ryder is proud to be an Equal Opportunity Employer and Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Other Notices Security Notice for Applicants: Ryder will only communicate with an applicant directly from a @ryder.com email address and will never conduct an interview online through a chat‑type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through Current Employees: If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process. #J-18808-Ljbffr