Investor Relations Manager

Job Description We are looking for a driven and polished Investor Relations professional to join our Finance team. Reporting to the VP of Investor Relations, you will shape how the investment community understands our business, growth strategy, and financial performance. This is a high‑visibility, cross‑functional role at the intersection of finance, strategy, and communications. What You'll Do: Investor Communications Prepare and execute quarterly earnings calls, including scripts, press releases, Q&A prep, and investor materials Maintain and update the investor relations website and financial calendar Buy‑side & Sell‑side Engagement Build and maintain relationships with institutional investors, analysts, and research firms Develop an institutional investor targeting program with KPIs Participate in coordinating roadshows, investor day events, and non‑deal roadshows Manage inbound investor inquiries and track ownership changes Synthesize investor feedback for executive leadership and the board Strategic & Financial Analysis Update consensus models and track sell‑side estimates; provide internal guidance on street expectations Monitor peer group performance, valuation benchmarks, and sector sentiment Establish KPIs for IR activities and regularly analyze effectiveness to drive continuous improvement Cross‑Functional Collaboration Partner with FP&A, Legal, Accounting, and Corporate Communications to align messaging and ensure Reg FD and disclosure compliance Contribute to ESG reporting and governance disclosures Qualifications Required Qualifications 4‑6 years of experience in investor relations, equity research, investment banking, or corporate finance Prior exposure to a publicly traded software or SaaS company preferred Deep familiarity with SaaS and profitability metrics (ARR, NRR, Rule of 40, Operating Margin, FCF/share) Foundational understanding of financial modeling and valuation analysis Familiarity with SEC disclosure requirements and Reg FD compliance Exceptional organizational and project management skills Bachelor's degree in Finance, Accounting, Economics, or related field Preferred Qualifications Experience managing sell‑side analyst and institutional relationships directly Experience with investor targeting and stakeholder base development Experience coordinating investor day or analyst day events Comfort interacting with senior executives Additional Information This is a hybrid role with onsite expectations of 3x/week (Tues - Thurs) from our San Mateo, CA headquarters. Compensation Annual base salary range $172,000 - $210,000 . This role is also eligible for a target bonus. Benefits Freshworks offers multiple options for dental, medical, vision, disability, and life insurance. Equity + ESPP, flexible PTO, flexible spending, commuter benefits, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits. EEO Statement At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. #J-18808-Ljbffr