House Team Lead

Job Description

Job Description

Benefits:

• Company car
• Dental insurance
• Flexible schedule
• Free uniforms
• Training & development
• Vision insurance
• Wellness resources

Essential Job Duties

Leadership & Staff Support

• Lead by example and model professional behavior at all times. 
• Mentor, coach, and support DSP staff during assigned shifts. 
• Assist with onboarding and training new employees. 
• Ensure staff are following company policies and state regulations. 
• Promote teamwork and maintain a positive work environment. 
• Address concerns promptly and communicate them to management. 
• Help resolve conflicts professionally. 

Client Care

• Ensure individuals receive quality, person-centered care. 
• Assist with Activities of Daily Living (ADLs) as needed. 
• Encourage independence while respecting each individual's choices. 
• Monitor the health, safety, and well-being of individuals served. 
• Support individuals with community outings and recreational activities. 
• Ensure medications are administered according to company policy (if certified). 

Compliance & Documentation

• Review daily documentation for completeness and accuracy. 
• Ensure documentation is completed before the end of each shift. 
• Report incidents, injuries, medication errors, or emergencies immediately. 
• Monitor compliance with ISP goals and behavior support plans. 
• Ensure all required documentation is submitted on time. 
• Assist management with state surveys and audits. 

Home Management

• Conduct regular walk-throughs to ensure homes remain clean and safe. 
• Monitor food, household, and medical supplies. 
• Notify management when supplies need replenished. 
• Ensure company vehicles and equipment are maintained and reported if damaged. 
• Assist with scheduling coverage during call-offs when requested. 

Communication

• Maintain professional communication with families, guardians, case managers, and healthcare providers. 
• Report concerns immediately to the Residential Director or Administrator. 
• Attend required staff meetings and training sessions. 
• Assist with shift-to-shift communication to ensure continuity of care. 

Qualifications

• High school diploma or GED required. 
• Minimum of one (1) year experience working with individuals with intellectual and developmental disabilities preferred. 
• Previous leadership or supervisory experience preferred. 
• Valid driver's license with reliable transportation. 
• Current automobile insurance. 
• Ability to pass background screening. 
• Current CPR/First Aid Certification (or obtain within required timeframe). 
• Current TB test (per company policy). 
• Ability to meet all state and company training requirements. 
• Computer skills

Knowledge, Skills & Abilities

• Strong leadership and coaching skills. 
• Excellent communication and interpersonal skills. 
• Ability to prioritize and problem-solve. 
• Strong organizational skills. 
• Ability to maintain confidentiality. 
• Basic computer and documentation skills. 
• Ability to remain calm during emergencies. 

Work Schedule

• Full-time 
• Weekends and holidays as required 
• On-call rotation required 
• Overtime may be required based on agency needs 

Performance Expectations The Team Lead is expected to:

• Demonstrate professionalism and integrity. 
• Maintain excellent attendance and punctuality. 
• Ensure staff compliance with company policies. 
• Maintain a clean, safe, and welcoming home environment. 
• Foster teamwork and employee engagement. 
• Promote quality care and client satisfaction. 
• Report issues proactively and assist in finding solutions. 

Compensation

Compensation is based on experience, qualifications, and demonstrated leadership ability.