Customer Experience Representative
$60.46k - $110.23kGranite Construction
- # Customer Experience RepresentativeApply: Sacramento, California: Arroyo Grande, California: Pleasanton, California: Bakersfield, California: Posted Today: R0000008231**Building a career at Granite may be the most valuable thing you could do...**Find your dream job today, and be part of something great. Our most powerful partnership is the one we have with our employees. Our people are our most valued asset and the foundation of Granite’s century-old success. We’re building more than infrastructure; we are building your future.**General Summary**This position is responsible for receiving customer orders to ensure order setup and materials dispatch matches the customers needs, owning assigned list price customers, developing relationships with and managing retention strategy for assigned list price customers to improve margins across the company’s aggregate and asphalt operations to ensure outstanding customer service, loyalty and retention.**Essential Job Accountabilities*** Manage call in orders to ensure calls are answered timely.* Set up orders and dispatch material sales based upon customer demand.* Recapture lost sales through on-time submittals, scheduling efforts, and customer relationships after “bid day.”* Recapture lost customers through outreach efforts, in coordination with sales team, to ensure list price customers receive “best in industry” customer support from the company’s Materials team.* Provide customer service as required for credit card charges, invoice inquiries, ticket inquiries, etc.* Coordinate submittals and other quality documentation to ensure the company is simple and easy to do business with while maintaining our materials quality standards.* Provide quotes and pricing as appropriate, in coordination with sales team, to serve existing customers and potential leads.* Collaborate with Operations staff to ensure order confirmation and effective scheduling.**Education*** High school diploma or equivalent**Work Experience*** Experience in a customer facing role desired**Knowledge, skills, and abilities*** MS Office intermediate to high level required* Bilingual (Spanish Preferred)**Physical Demands**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit and use hands to operate a computer keyboard. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**Additional Requirements/Skills*** Comply, understand, and support corporate safety initiatives to ensure a safe work environment* Ability and willingness to abide by the company’s Code of Conduct**Our Benefits at a Glance:**Building tomorrow starts with you, and Granite knows that you can excel only if we support you in and out of the workplace. That is why we offer a broad benefits package that includes paid holidays, sick leave, medical, dental, vision, life insurance, disability insurance, flexible spending plans, as well as special programs for musculoskeletal health, mental wellness, and more. Salaried employees may choose from two PPO medical plans through Anthem BlueCross, including our most popular plan, for which 100% of the premium is paid by Granite for eligible employees and dependents. Employees can also opt into a Health Savings Account (HSA) or a Flexible Spending Account (FSA). As part of our investment in your future outside of the workplace, Granite provides a 100% match on the first 6% of eligible compensation that salaried employees defer into their 401(k) plans, which vests immediately. *Benefits may vary for positions located outside of the continental United States.***Base Salary Range:**$60,458.00 - $110,230.00*Pay may vary based upon relevant experience, skills, location, and education among other factors. *
- J-18808-Ljbffr Granite Construction
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Experience Representative in Arroyo Grande, CA vacancy
- A retail company in Pismo Beach is seeking a Customer Service Associate to deliver an outstanding shopping experience. The role includes assisting customers, managing cash transactions, maintaining a clean and stocked store, and ensuring a positive environment. The ideal...SuggestedPart time
- Dollar Tree Stores in Arroyo Grande is seeking a part-time Customer Service Associate to enhance the shopping experience for every customer. Responsibilities include assisting customers, managing transactions, and ensuring store cleanliness. The ideal candidate should have...SuggestedPart time
- Dollar Tree in Pismo Beach, CA is seeking a Customer Service Associate to provide a friendly shopping experience. You will assist customers, handle transactions at the register, and help keep the store stocked and organized. The role emphasizes safety, respectful interactions...SuggestedPart time
- Dollar Tree Stores INC is seeking a Customer Service Associate to join our Pismo Beach store and help deliver a great shopping experience for every customer. This part-time role involves assisting customers, processing transactions at the register, stocking merchandise,...SuggestedPart time
- ...Marshalls, a brand within The TJX Companies, Inc., is hiring to deliver a highly satisfying customer experience. You will engage with customers, follow customer-experience principles, and maintain a clean, organized store. You may work across store areas to support business...Suggested
The TJX Companies , Inc.
Arroyo Grande, CA2 days ago - We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Responsibilities include but are not limited to the following: Assist customers with questions and recommendations Manage sales transactions while...Part timeLocal area
- Dollar Tree Stores in San Luis Obispo is seeking a part-time Customer Service Associate to enhance the shopping experience for customers. Responsibilities include assisting customers, managing cash transactions, and maintaining store cleanliness. The ideal candidate will...Part time
- Dollar Tree Stores INC in San Luis Obispo is hiring a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions, stock shelves, and maintain a clean, safe store environment. Requires a high school diploma...Part time
- Union Benefits CoordinatorWe are seeking employees to join our company in working remotely across California. Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely. We work in conjunction with different Unions across California...Full timeRemote work
Morphius Corp
Arroyo Grande, CA13 hours ago - ...Walgreens is seeking a customer-focused associate to provide courteous checkout service, assist the pharmacist under supervision, and... ...support pharmacy operations while delivering a positive customer experience. The role includes assisting with pharmacy duties, inventory,...
Walgreens
Guadalupe, CA2 days ago - ...everything we stand for: drive, determination and the unyielding commitment to excellence. We are committed to making every customer’s experience a rewarding one. As a member of our Retail team your contributions will be a big part of our success. Objective : To...Part timeWork experience placement
$18.95 - $19.95 per hour
Cashier/Customer Service Representative - CA 3 days ago Requisition ID: 4849 Salary Range: $18.95 To $19.95 Hourly Position Summary Under the... ...CSR serves as the face of H&S Energy, creating a positive experience for every guest through friendly interactions, product...Hourly payWork experience placementWork at officeImmediate startFlexible hoursShift workNight shift$19 per hour
...the Retail Store Manager in being the heartbeat of our location, driving a competitive team to new heights and create amazing customer experiences.If you are about having serious fun, competing, and growing your career, this is your moment. Join Verge Mobile and help us...Hourly payDaily paidLocal areaWeekend workAfternoon shiftVerge Mobile
San Luis Obispo, CA2 days ago$17.2 - $23.2 per hour
...craft and working with your hands sound like an exciting adventure? Do you have a passion for delivering an extraordinary customer service experience while working in a fast paced and friendly environment? If the thought of helping people make healthy choices in one of...Temporary workImmediate startFlexible hoursShift workNight shiftSprouts Farmers Market
San Luis Obispo, CA20 hours ago- ...Online Grocery Pick-Up Clerk Select and gather products for customers' on-line orders in the most efficient manner with attention to... ...at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate...Local area
- ...About the Role We are looking for a friendly, dependable Remote Customer Success Associate to support clients virtually as they review... ...providing personalized support and creating a positive client experience. What We’re Looking For: • Strong communication and...Remote jobFull timeWork at office
McQuade Organization
San Luis Obispo, CA4 days ago $26 per hour
...At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for... ...third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail...Hourly payFlexible hoursAfternoon shift$19 per hour
...the Retail Store Manager in being the heartbeat of our location, driving a competitive team to new heights and create amazing customer experiences. If you are about having serious fun, competing, and growing your career, this is your moment. Join Verge Mobile and help...Hourly payDaily paidLocal areaWeekend workAfternoon shiftVerge Mobile
San Luis Obispo, CA4 days ago- Dollar Tree Stores INC is seeking a Customer Service Associate in Arroyo Grande, CA to provide friendly assistance, handle transactions at the register, stock shelves, unload trucks, and keep the store clean and welcoming for shoppers. You’ll help maintain a secure cash...Part time
- ...judgment, and the ability to multi-task. Well-developed interpersonal skills to communicate in a professional and courteous manner with customers, co-workers, and management. Computer knowledge including but not limited to point-of-sale systems and data entry. Ability to work...Flexible hoursNight shift
$22 - $25 per hour
...welcoming and professional manner. The ideal candidate has experience in event coordination or hospitality, enjoys solving problems,... ...Composure under pressure Clear, effective communication Customer focus Experience and Education At least two years of event...Work at officeLocal areaNight shiftWeekend work- ...Job TitleGrocery Clerk (Bakery/Deli)Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit...Hourly paySeasonal work
Kroger
San Luis Obispo, CA1 day ago $16.5 - $17 per hour
...Seasonal Sales Associate Get some, give back! We're looking for pop culture fanatics to help create the best experience for our customers. We're on the search for a Seasonal Sales Associate that will help lead our civic minded, pop culture driven brand. As a BoxLunch...Seasonal workHot Topic
Pismo Beach, CA2 days ago- ...the sand, we bring the laid-back energy of the beach into every customer interaction. Whether it’s helping a tourist find the perfect... ...extra sunshine in their day). You’ll create memorable shopping experiences, keep our displays looking fresh, and bring the beach vibe to...Local areaFlexible hours
EALA Inc
Pismo Beach, CA4 days ago $17.9 - $23.76 per hour
...As a Sales Associate, you are the face of the brand—bringing energy, authenticity, and a customer-first mindset to every interaction. You will create memorable shopping experiences by engaging with customers, sharing product knowledge, and delivering exceptional service...Hourly payPart timeInternshipSeasonal workLocal areaVF Corporation
Pismo Beach, CA1 day ago$16.9 - $17.5 per hour
...individual on our team. Role Overview Sales Associates play a key role in delivering an exceptional shopping experience for every customer. Responsibilities include assisting customers throughout the store, answering questions, and ensuring a well-organized...Hourly payPart timeFlexible hoursBig 5 Sporting Goods Corporation
Pismo Beach, CA4 days ago- ...community-minded sales professional to join us as a Media Sales Representative. About Best Version Media Founded in 2007, Best Version... ..., strong communication, negotiation, and closing skills. Experience with digital or print advertising is a plus, but the right attitude...For contractorsLocal areaFlexible hours
Best Version Media
Arroyo Grande, CA10 days ago $50k - $70k
...business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast... ...Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful...For contractorsWork at officeFlexible hours$16 - $20 per hour
...universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff,... ...-task in a fast-paced environmentExcellent interpersonal and customer service skillsDesire to succeed in fast-paced retail...Part timeNight shiftWeekend workJourneys
Pismo Beach, CA1 day ago$16.9 - $17.4 per hour
...Our focus has always been bringing our customers a constant stream of high-quality brands... ...a fun and exciting treasure hunt experience. As part of our team, you will experience... ...of the Store Leadership when needed. Represents and supports the Company brand at all...Work at officeLocal areaImmediate startShift workRoss Stores, Inc.
Pismo Beach, CA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Experience Representative. Be the first to apply!
Related searches
- hospital customer service representative Arroyo Grande, CA
- customer service representative data entry Arroyo Grande, CA
- client service specialist Arroyo Grande, CA
- customer success specialist Arroyo Grande, CA
- service agent Arroyo Grande, CA
- e-commerce customer service representative Arroyo Grande, CA
- customer advisor Arroyo Grande, CA
- employee relations assistant Arroyo Grande, CA
- customer associate Arroyo Grande, CA
- customer relations specialist Arroyo Grande, CA