Client Success Manager I

Luxury Presence Luxury Presence is building the AI growth platform for real estate and is seeking a Client Success Manager I to join our growing Client Success team. Responsibilities As a Client Success Manager I, you will: Deeply understand clients’ goals, business needs, and brand vision, and translate that understanding into tangible platform outcomes. Build trusted relationships through proactive communication, consistent follow‑through, and genuine investment in each client’s success. Support clients through onboarding, develop a strong command of the Luxury Presence platform, and work cross‑functionally to ensure clients are getting maximum value from their investment. Qualifications 3+ years of experience in Client Success, Account Management, Customer Support, or a related client‑facing role. 1+ year managing a book of business. Strong written and verbal communication skills. Comfort learning new software platforms quickly; experience with content management systems and integrations (e.g., WordPress, Shopify, and common CRMs) is a plus. A basic understanding of digital marketing concepts (SEO, social media, content, and/or paid media) or a genuine eagerness to learn. Track record of being reliable, organized, and thorough. Experience in a fast‑paced, team‑oriented environment. Interest in the real estate industry; a passion is a plus. Enthusiasm, competitive spirit, and a friendly and sunny disposition. Job Requirements Located in Austin, TX or Scottsdale, AZ; Hybrid work with in‑office days as described. Working hours of 8:00 am to 5:00 pm. Benefits Performance bonus Competitive equity/stock options Flex PTO Health, vision, and dental insurance 401(k) Equal Opportunity Employer Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We Use AI in Hiring We may use artificial intelligence tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. #J-18808-Ljbffr Luxury Presence