Billing Analyst

Greetings from Rootshell Inc,

One of our client is looking for Billing Analyst..

Role: Billing Analyst,


Location: Dallas, TX


Duration: Long Term

Job Title: Billing Analyst III


Duties: Responsibilities * Monitors and ensures that the monthly billing is complete and accurate for assigned customer base in accordance with close calendar * Processes billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorization and documentation are in place * Processes manual EPS invoices and PWO quotes as requested * Reviews Invoices and conducts variance analysis, with sign off required * Coordinates monthly invoice run * Assists in month end close related tasks Project Management * Participates on projects and ad hoc assignments as needed * Researches and provides backup for external audit requests * Performs month end close activities including transfer and recon of AR System and process efficiencies * Implements and documents processes and procedures required by SOX * Provides input into the ongoing development and support of billing systems, processes, and policies System Operational Support * Processes assigned Service Requests in a timely and accurate manner to meet all internal SLAs * Manages SalesForce Cases for queue managment and respondes to all requests within identified timeframe * Validates data against executed contracts * Produces and appropriately files reports and other data sources that are necessary for SOX controls * Creates and distributes reporting for Management Customer Support * Works closely with cross functional organizations to respond to customer inquiries to investigate and resolve potential customer billing issues * Resolves and tracks billing issues as they arise working with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)