Sales Manager, Large Enterprise (New York)

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.About KlaviyoKlaviyo is the B2C CRM built for consumer brands — combining customer data, segmentation, and campaign execution across email, SMS, and owned channels in a single platform. We closed 2025 at $1.2B in revenue (+32% YoY), with Q4 alone coming in at $350M (+30% YoY) — a record quarter. We've raised our fiscal year 2026 outlook, our customer base has grown to over 193,000, and the number of customers generating $50K+ in ARR grew 37% year over year. We're scaling up-market and this role sits at the center of that motion.The RoleYou'll lead a team of experienced Enterprise AEs focused on large, complex deals in the East Coast region. This is an execution-first leadership role — you'll be accountable for pipeline health, forecast accuracy, and the development of your team. What You'll DoOwn the team forecast: set the cadence, track leading indicators, and drive accountability quarter over quarterRecruit and develop seasoned enterprise sellers; partner with TA to build the bench as we scaleBuild and execute regional enterprise strategy in close coordination with senior leadership, product, marketing, and customer successHelp your team manage pipeline quality, prioritize deals, and close large, multi-stakeholder opportunitiesIdentify skill gaps and run targeted coaching — individual and group — to raise the floor and ceiling of the teamPartner with Business Development, Solutions Engineering, Partnerships, Finance, Legal, and Customer Success to run tight enterprise account motionsSurface pipeline and performance insights to senior leadership with clear recommendationsHandle conflict, underperformance, and process friction directly and constructivelyWhat We're Looking For4+ years managing enterprise or strategic sales teams in SaaS; MarTech, CRM, or e-commerce experience preferred6+ years of enterprise selling experience into Fortune 5000 accounts, with a consistent track record above quotaFluency in sales metrics, pipeline management, and Salesforce; you run your business from dataExperience with MEDDPICC and Command the MessageComfortable engaging C-suite stakeholders and navigating complex, multi-threaded dealsFamiliarity with AI tools and a practical interest in using them to work faster and sharper — this matters hereWorking knowledge of e-commerce KPIs, consumer behavior, and the broader CRM/CDP/marketing automation landscapeWhy KlaviyoCategory-defining position: we're the only purpose-built B2C CRM at scaleReal enterprise momentum: we're moving up-market fast, with the product and GTM infrastructure to back itStrong financial footing: $1.2B in 2025 revenue, 32% growth, raised 2026 outlookA place that takes execution seriously — and gives you the tools, team, and support to deliver#LI-Hybrid #LI-CR1Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$168,000—$252,000 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.Get to Know KlaviyoWe’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking Submit Application you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.You can find our Job Applicant Privacy Notice here and here (FR).