Retail Cafe Specialist (full-time)

Retail Cafe Specialist (full-time)

Living Spaces Posted a month ago, valid for 12 days

Lone Tree, CO 80124, US

$16.7 - $21.7 per hour

Full Time

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Sonic Summary

• The Café Specialist is responsible for providing a high-quality guest experience through food and beverage preparation and service while maintaining a clean café environment.
• This position requires 1-2 years of experience in a fast-paced, guest-facing retail or customer service environment.
• The salary range for this role is between $16.70 and $21.70 per hour, with opportunities for overtime pay and team bonuses based on performance.
• Key responsibilities include greeting guests, preparing and serving food and beverages, maintaining cleanliness, and supporting showroom operations.
• Candidates must possess a High School Diploma or GED, along with relevant certifications such as a Food Handler Permit and Alcohol Beverage Certification.

Position Summary The Café Specialist is responsible for delivering a high-quality guest experience through the preparation and service of food and beverages while maintaining a clean, safe, and compliant café environment. This role supports showroom operations by upholding Visual Merchandising standards to ensure an organized, inviting, and sales-ready space. In partnership with the sales team, the Café Specialist engages with Guests using the Living Spaces Guest Engagement Model, contributing to overall sales performance. Success in this position is measured by achieving targeted Sales Per Hour (SPH), meeting company KPIs, and maintaining strong guest satisfaction results.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Greet guests in a friendly manner, take food and beverage orders, and describe menu items while suggesting products.
• Prepare and serve food and beverages, including basic food prep (washing, cutting, assembling pre-packaged items) and serving alcohol, coffee, and non-alcoholic drinks to guest specifications.
• Maintain proper food storage, rotation, and handling practices to prevent spoilage, waste, and ensure compliance with food health and safety guidelines.
• Clean and sanitize food preparation tools, equipment, and all surfaces involved in food handling, including counters and microwaves, before and after use.
• Maintain overall cleanliness of service, seating, and food preparation areas, including promptly addressing spills and leaks.
• Operate POS systems, including cash register and credit card machines, to process transactions accurately.
• Stock food, merchandise, and supplies; order products; and manage inventory levels to support café operations.
• Promote a positive, guest-focused environment aligned with brand standards and service expectations.
• Utilize company systems, tools, and established processes to support daily café and store operations.
• Execute visual merchandising standards, including style guide directives and labeling, where applicable within café areas.
• Assist with furniture assembly and product preparation in accordance with company guidelines when supporting broader store needs.
• Drive sales performance by meeting SPH and KPI targets, analyzing results, and partnering with leadership to improve performance and guest satisfaction.

Qualifications Education/Experience: High School Diploma or GED equivalent. 1-2 years experience in a fast paced, high traffic, guest facing, interactive retail environment or related customer service field. Equivalent combination of education and experience will be considered.

Computer Skills: To perform this job successfully, an individual must have proficient experience in Microsoft Office programs.

Certificates and Licenses: Food Handler Permit and Alcohol Beverage Certification as designated by state and local agencies.

Supervisory Responsibilities: This position will not have supervisory responsibilities.

Position Hiring Range The hiring pay range provides a good faith estimate of the salary or hourly wage that Living Spaces expects to pay for the position upon hire. Pay will be determined by several factors, including, but not limited to: applicant's education, relevant work experience, knowledge, applicable and relevant skills and abilities, market demand, Company budget, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this page at any time.

Overtime pay is available for eligible, non-exempt Team Members. Reimbursement for expenses as required by applicable law and Company policy. Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.

Additional available benefits upon meeting eligibility requirements include: Medical (full-time only) Dental (full-time only) Vision (full-time only) 401(k) with Company match (full and part-time) Vacation (full-time only or as otherwise required by applicable law) Paid Sick Leave (full and part-time) Flex or Health Spending Account (for eligible full-time only) Employee Assistance Program (full and part-time) Holiday pay (full-time only) Life insurance (full-time only)